Senior Operations Program Manager, Mfn, 3p
4 days ago
Bachelor’s degree or equivalent certification in (Industrial) Engineering, Operations, Business Administration, or a related field
- Experience in Supply Chain, Logistics, Manufacturing and/or in any transferable project management
- Experience and understanding start-up operations
- Experience working cross functionally with tech and none-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Knowledge in Excel at an advanced level
Today, More than 60% of the items sold in Amazon’s stores globally are from independent sellers — most of which are small
- and medium-sized businesses — providing a vast selection of products, competitive prices, and great convenience for shoppers.
Amazon South Africa Marketplace Team is looking for a talented Senior Operations Program Manager to lead operational improvements across our Merchant Fulfillment Network (MFN) along with the overall product and program strategy for MFN in South Africa.
MFN includes a variety of programs in which Amazon works hand in hand with a wide range of Sellers to ship products from their warehouses. This role focuses on the enablement and standardization of processes across MFN operations. It focuses on creating and executing solutions through the automation of tools that will help the operations front-line team deliver faster and achieve better results. A Senior Operations Program Manager has a mix of technical and project management abilities, the person in this role has to not only execute daily, time-sensitive processes, but also report on metrics and progress to leadership, propose standardization and improvements through lean techniques, and define the strategy and overall product roadmap for MFN.
Key job responsibilities
- Establish clear goals, metrics, and processes to track and improve program progress and outcomes
- Develop, implement and automate new and existing processes in a standardized and scalable format, while leveraging global resources to drive improvement based on local needs
- Partner with cross-functional teams to plan and execute external fulfillment solutions
- Presenting operational metrics regularly to the leadership team
- Problem solving for closing gaps between performance and goals
- Works with key business partners including Transportation, Product, and World Wide fulfillment channel teams among others
- Identify key operational areas for improvement based on data and develop and execute solutions with the team
- Develop the MFN strategy including Easy Ship and Self Ship with the team
- Lead setting up regular reporting processes and meetings with relevant stakeholders and leadership to review performance and way forward
Cape Town, ZAF
- Master’s degree in (Industrial) Engineering, Operations, Business Administration, or a related field
- Strong data analysis skills - Ability to produce, interpret and draw conclusions from data
- Knowledge in SQL at an advanced level
-
Senior Program Manager Operations
2 weeks ago
Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd Full timeBachelor’s Degree - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to determine and drive improvements Are you looking for a new challenge in a fast-paced, innovative company? Come make history in Amazon’s team! We are looking for a talented Senior Program...
-
Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full timeBachelor degree in finance, engineering, statistics or related technical or quantitative field - Program or project management experience - Advanced Excel knowledge and basic SQL - Experience defining program requirements and using data and metrics to determine improvements - Experience defining and implementing process improvement initiatives Today, More...
-
Marketplace Program Manager, 3p Marketplace
4 days ago
Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full timeBachelor degree - Program or project management experience - Excel knowledge - Experience defining program requirements and using data and metrics to determine improvements - Experience defining and implementing process improvement initiatives Today, more than 60% of the items sold in Amazon’s stores globally are from independent sellers — most of which...
-
Program Operations Manager
1 week ago
Cape Town, South Africa 2U Full timeAt 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full...
-
Rn Emergency Department, 3P To 3A
4 weeks ago
Cape Town, South Africa Johns Hopkins All Children'S Hospital Full timeOverview RN Emergency Department Will train the right nurse with at least one year of experience working as an RN in a hospital setting. Make it Happen at Hopkins.... Join our prestigious and talented Adult Emergency Department Nursing team at Johns Hopkins Health System at Howard County Medical Center! Our medical center's Adult Emergency Department has 52...
-
Senior Program Manager
1 week ago
Cape Town, South Africa USP (U.S. Pharmacopeial Convention) Full time**Description** Summary of the Position The Senior Program Manager, based in South Africa, works as part of a team to design and manage the implementation of donor-funded project activities in USP's Global Health and Manufacturing Services (GHMS) Division, specifically activities related to Covid-19 vaccine roll-out in South Africa and the region under the...
-
Senior Project Manager
6 days ago
Cape Town, South Africa Project Management Connection Full time**Requirements**: - Our client in the Retail Industry is urgently looking for a Senior Project Manager or Program Manager with Microsoft knowledge and understanding to run a Microsoft office 365 program. - They are looking for someone with strong leadership and driving skills, attention to detail, but that is not drawn into the operational nitty gritty that...
-
Senior Program Manager
1 week ago
Cape Town, South Africa Juru Holdings Full timeJoin to apply for the Senior Program Manager role at Juru Holdings . We are seeking an accomplished Programme Manager to lead complex, high‑impact strategic initiatives. The ideal candidate will have a proven track record managing multi‑vendor environments, overseeing joint ventures, and delivering transformative projects that drive business outcomes....
-
Program Operations Manager
1 week ago
Eastern Cape, South Africa Axium Education NPC Full time**Programme Operations Manager** **KEY DUTIES AND RESPONSIBILITIES** - The programme Operations Manager is responsible for the management and co-ordination of all site functions, including: - management of programmatic and site operational staff; - ensuring programmes are implemented with high quality; - ensuring operational support for programmes...
-
Program Manager
4 weeks ago
Cape Town, South Africa M&G Investments Southern Africa Full timeOverview The Program Manager is responsible and accountable for the delivery of the entire program portfolio, ensuring strategic alignment with organisational objectives. This includes managing the program office, overseeing project execution, resource allocation, budget input and tracking, and providing leadership through line management. Industry...
