Operations Supervisor

4 days ago

Durban, South Africa Anchor Holdings Full time

**Key Responsibilities1. Bulk Operations Oversight**
- Supervise the full cycle of bulk cargo handling including vessel/vehicle offloading, internal transfers, stacking, loading, and dispatch.
- Ensure correct and safe operation of mobile equipment (payloaders, forklifts, grabbers, etc.) and strict adherence to SOPs.
- Maintain compliance with cargo specifications, customer requirements, and site standards.

**2. Workforce Supervision & Accountability**
- Allocate daily tasks and monitor productivity of general workers, operators, tally clerks, and support staff.
- Conduct effective operational planning and communicate tasks clearly to the team.
- Enforce timekeeping, attendance, and PPE/uniform standards.
- Perform daily site inspections, verify timesheets/overtime, and report absenteeism or misconduct to HR/Operations Manager.

**3. Safety & Compliance**
- Enforce strict compliance with OHS, environmental and safety policies.
- Conduct toolbox talks, daily equipment checks, and ensure safe work practices are followed.
- Report hazards, incidents, and non-compliance immediately.
- Maintain cargo segregation, spill control, and site cleanliness at all times.

**4. Documentation & Reporting**
- Validate tally sheets, production notes, weighbridge slips, loading instructions, and dispatch documents.
- Support accurate real-time data capture with the admin team.
- Submit shift handovers, daily reports, and incident documentation on time.

**5. SOP Execution & Continuous Improvement**
- Ensure all operational SOPs are followed consistently.
- Identify inefficiencies and recommend improvements to enhance safety, speed, and accuracy.
- Assist in training staff and implementing updated procedures.

**6. Site Readiness & Resource Management**
- Monitor equipment readiness and report breakdowns promptly.
- Ensure staff facilities and operational tools (radios, scanners, PPE) are available and functional.
- Support efficient cargo space planning to minimize double-handling.

**Requirements**:

- Matric / Grade 12
- Minimum 3 years’ experience in a bulk warehouse or similar environment
- Strong knowledge of heavy-duty cargo handling equipment and warehouse processes

**Key Competencies**
- Strong, hands-on leadership
- High attention to detail under pressure
- Excellent planning, coordination, and reporting skills
- Safety-focused mindset
- Resilient, proactive, and comfortable in a fast-paced, labour-intensive environment

Work Location: In person

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