Fund Administrator

2 weeks ago

Bellville, South Africa Sanlam Full time

Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Key responsibilities
⦁ Performing calculations, liaises with other departments both verbally and in writing.
⦁ Monitor the bank statement daily and update the control
⦁ Manages their daily task and updates the team's controls that are in place
⦁ Manages their targets and meets deadlines
⦁ Completion of (ROT) Recognition of Transfer documents correctly and accurately
⦁ Handles anniversary processing, member and new member updates, medicals, paid claims for benefits and quotes for withdrawals and retirements.
⦁ Invest benefits transferred into our bank within SLA into the members record
⦁ Administration of Retirement Funds and maintenance of member level transactions across functional systems and functional areas within SEB Core. (Identify/process/record/report)
⦁ Adhere to service level agreements. (Internal and external.)
⦁ Adhere to internal controls and procedures in place.
⦁ Professional verbal and written communication and reporting to clients. (Internal and external.)
⦁ Investigate, resolve and respond to internal and external client queries in a professional and effective manner. (Verbal and in writing)
⦁ Investigate, resolve and respond to ad hoc operational requirements. (Verbal and in writing.)
⦁ Maintain relationships with internal departments.
Qualifications and experience
⦁ Grade 12
⦁ 2 to 3 years EB working experience in a similar role.
Technical competencies
⦁ A thorough understanding of and compliance with the Pension Fund Act, Fund Rules and Income Tax Act and any other relevant legislative requirements.
⦁ Knowledge of Individual Transfers
⦁ MIPEB experience will be an advantage
⦁ Previous retirement fund administration experience will be advantageous
⦁ Proficiency in Microsoft Office (Excel, Word, Outlook etc.)
Behavioural competencies
⦁ Strong attention to detail and proactive attitude
⦁ Strong ability to organize and prioritize
⦁ Excellent communication skills both written and verbal
⦁ Results focused and displays energy when performing tasks
⦁ Time management skills
⦁ Ability to work independently
⦁ Innovative and demonstrates initiative
⦁ Ability to perform well under pressure and meet deadlines
⦁ Good interpersonal skills
⦁ Ability to collaborate and pull information together
⦁ Proactive attitude and a team player
Turnaround time

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