Fund Administrator

About Sanlam Corporate
Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success, embracing diversity and committed to transformation. We do this through living our values of having the courage to be bold, care, collaboration and an intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. What will you do?

**Key Responsibilities**:
Handling all related functions with section 14, section 13B, section 27 and section 28 processes
Ensure optimal processes and controls to adhere to service level agreements (internal and external)
Reporting - responsible for accurate and timeous management reporting as required (weekly/ monthly)
Ensure compliance and risk problems are identified and communicated to management
Understand and comply with relevant legislative requirements
Stakeholder engagement with various internal and external stakeholders
Responsible for investigate, resolve and respond to internal and external client queries using professional verbal and written communication
Investigate, resolve and respond to ad hoc operational requirements
Maintain relationships with internal departments and resolve and route queries effectively
Assist with testing when necessary
Ensure accuracy of own work
Ensure a good client (internal & external) experience
What will make you successful in this role?
At least 5 years’ experience within an Employee Benefits environment
Termination processes experience
A thorough understanding of the Pension Fund Act, Fund Rules and Income Tax Act
Computer literate with proven proficiency in MS Office (Word and Excel)

**Behavioural Competencies**:
Strong attention to detail and proactive attitude
Challenge and persist to achieve targeted outcomes in a manner that sustains relationships and credibility
Strong ability to organize and prioritize
Ability to handle a diverse range of tasks simultaneously
Ability to execute
Team player and target /results driven
Excellent communication skills both written and verbal
Displays energy when performing tasks
Excellent project and time management skills
Demonstrates initiative
Ability to perform well under pressure and meet deadlines
Good interpersonal skills
Ability to collaborate and pull information together
Knowledge and Skills Processing transactions and conduct simple calculations (where applicable) Record keeping, filing and maintenance of databases Maintain work standards and quality verification Collating information for reporting Transfer of knowledge on leading practice and processes Personal Attributes Plans and aligns - Contributing independently Communicates effectively - Contributing independently Interpersonal savvy - Contributing independently Optimises work processes - Contributing independently Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Cultivates innovation - Contributing independently Customer focus - Contributing independently Drives results - Contributing independently Collaborates - Contributing independently Being resilient - Contributing independently Turnaround time
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.