Senior Manager Operational Excellence

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our

Hybrid Work Model


**Job Description**:
Position Purpose

Design and define the Operational Excellence strategy in the Supply Chain organization across SSA, driving innovation, simplification, and efficiency. Lead the continuous improvement culture spread out within the Operations teams via a Kaizen program and Six Sigma. Design and standardize operational project processes to ensure consistent quality & delivery of all projects incorporating six sigma principles.

Accountable for the design, measurement, prioritization, and review processes of major operational projects across the region and globally.

Major/Key Accountabilities
- Design and define the Operational Excellence Road Map
- Provide leadership, talent development, and succession planning for the Operations Excellence team including a focus on employee engagement and cross training for coverage
- Serve as change agent working collaboratively within and across departments, functions, and locations to help implement a culture of continuous improvement
- Provide thought leadership and influence change at all levels of the organization
- Manage Supply Chain improvement projects processes from initial concept through to final implementation in the areas of Kaizen & Lean-Six Sigma
- Develop costing models to compare current practices with alternatives and make recommendations for the future
- Support to the Operation Territory leaders to ensure consistency and delivery of any changed business or process resulting from project implementation
- Drive and share best practices through the creation and use of centralized communications forums and tracking tools. Proactively identify and promote sharing of learnings and best practices across regions.
- Facilitate Improvement Projects such as Kaizen, acting as an advisor to cross-functional teams to troubleshoot and resolve complex problems in a compressed timeline, to identify, diagnose and address bottlenecks and inefficiencies.
- Manage tools, reports, and value add information to identify new initiative opportunities and overcome obstacles in achieving current targets.
- Define the best practices for Operations.
- Work cross-functionally (e.g. Engineering, HSE, Quality) to implement an optimized approach for production, cost and ROI.
- Identify barriers to implementation and develop and propose solutions that address both business needs and customer satisfaction
- Conduct analysis of business processes across the organization, identify gaps in the business process, determine its impact to the organization, and recommend action plans and timeline to address these issues

Preferred Education

Bachelors - Engineering Mechanics

Preferred Level of Work Experience

More than 10 years

We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.