Cluster Managers

Main purpose of the job:

- The Pre-exposure Prophylaxis (PrEP) for Adolescent Girls and Young Women (AGYW) project requires the services of four (4) site/cluster manager who will be responsible for providing strategic project guidance, overseeing and managing the Wits RHI Project PrEP teams at designated project sites
- Site-level program management, mentoring and coaching for both clinical and non-clinical staff, stakeholder engagement and relationship building (district, sub-district, community, and CBOs), clinical service delivery, administration, staff management, quality improvement, and skills transfer

Location:

- Pretoria - Tshwane

Key performance areas:

- Communicate, promote, and support the implementation of Project PrEP at the district, sub-district, and facility levels
- Provide program implementation guidance and support to site-level team members to ensure delivery of program activities according to timelines and budgets
- Constant consultation and planning with the District and Sub-District Stakeholder Engagement Manager and site-level teams
- Conduct regular meetings with site level team to ensure outputs are delivered and to review progress on the implementation plan
- Review cluster implementation plans for effective implementation of the program
- Identify the needs of the program at a site level and obtain the resources required
- Coordinate and troubleshoot all program-related activities including but not limited to the provision of all SRH services to clients when a nurse responsible is not available
- Oversee the rollout of the training plan including conducting Training of trainers
- Through the District and Sub-District Stakeholder Engagement Manager, work closely with the capacity-building adviser/consultant to ensure that capacity-building activities are implanted in the district
- Monitor the delivery and quality of training at all levels
- Participate in monitoring activities mandated by the training of DoH and support staff
- Provide ongoing coaching, mentoring, feedback, and support to the team
- Participate in ongoing mentorship programs initiated by other WRHI stakeholders
- Evaluate the effectiveness of training by obtaining feedback from stakeholders and/or relevant assessments
- Support the site-level team, ensuring that communication between the team is optimal and that program activities are coordinated and leveraged
- Ensure coordination across program streams
- Support activities that promote and advocate for adolescent and youth-friendly service (AYFS) or youth zones at health facility and community level
- Provide SRH services including clinical services when the need arises
- Maintain close communication with the M&E team to ensure adequate and regular reporting and documenting of lessons learned and success stories
- Develop and effectively manage relationships with relevant Wits RHI structures
- Contribute to the achievement of Wits RHI’s corporate goals and objectives
- Develop and effectively manage relationships with external stakeholders including DBE, DOH, DSD, donors, and partners/as per the stakeholder engagement document
- Serve as a representative of the Project PrEP on external forums/working groups in the district
- Coordinate program activities with external agencies such as public health, NGO partners, regulatory bodies, donor monitoring and auditing agencies, and others as necessary
- Supervise and manage line reporting (clinical mentor, operation coordinator, and training officer) in keeping with Wits RHI policies and procedures
- Attend to all staffing requirements and administration at a district level
- Supervise and manage the duties of supervisees to ensure optimal staff utilisation and maintenance of sound labour relations
- Perform and facilitate performance assessments
- Identify substandard performance by team members and take necessary corrective action
- Coach and train subordinates and team members to ensure the acquisition of knowledge and skills required by the organisation
- Promote harmony, teamwork and sharing of information
- Provide day-to-day support to all project staff
- Take ownership and accountability for tasks and demonstrates effective self-management
- Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
- Maintain a positive attitude and respond openly to feedback
- Take ownership for driving own career development by participating in on-going training and development activities such as forums, conferences, policy setting workshops, etc.

Required minimum education and training:

- Relevant Nursing Degree with education qualification
- Certified clinical (NIMART, APC/PC101, and HTS) mentor
- Dispensing License
- Proven Facilitation skills
- Certified Assessor
- Valid SA driver’s license
- Understanding of clinical research

Required minimum work experience:

- 10 and above years’ of experience in Public Health and HIV Prevention and Management
- 5 years’ clinical training experience (HIV/TB/SRH)
- 5 years of clinical mentoring experience and experience in assessing learners
- 10 years of staff management experience
- 5 years of strategic stakeholder engagement and relationship management

Professional body registration:

- South African Nursing Council

Desirable additional education, work experience, and personal abilities:

- Certification in HIV Management
- Sound technical knowledge of HIV Prevention strategies, integration of health services, TB-HIV integration, Knowledge and understanding of national, provincial, and local health structures
- Ability to interpret clinical guidelines
- Qualification or experience in training, mentoring, project management, and quality improvement methodologies
- Knowledge of clinical systems and data management
- Understanding of the challenges facing young people in the health context
- Previous experience in Sexual Reproductive Health (SRH) services and other HIV prevention services, clinical research, and knowledge of clinical and data management and analysis
- Knowledge of national, provincial, and district health structures
- Experience working with donor-funded programs and reporting requirements
- Report writing skills. Understanding of budget management
- Strong organizational skills with an accurate approach to work, attention to detail
- Excellent communication skills (verbal and written)
- Advanced Microsoft Office skills
- Training and development of staff
- Ordered and systematic in approach to tasks
- Able to exercise discretion and independent decision-making
- Able to prioritize own workload and work towards deadlines
- Self-motivated, able to work independently and work as part of a multidisciplinary team
- Able to speak other African languages

TO APPLY:

- Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
- Please take note that the applicants who do not adhere to the above requirements will not be considered for the respective position.
- Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
- The closing date for all applications: 15 January 2025.
- Note WHC, in accordance with their Employment Equity goals and plan, will give preference to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto.

Please note:

- AJ Personnel is only responsible for the advertising and response handling of the advertisement on behalf of their client Wits Health Consortium.
- AJ Personnel does not have any salary or other information regarding the position.
- Wits Health Consortium will only respond to shortlisted candidates.
- Candidates who have not been contacted within two weeks from the closing date can consider their application to be unsuccessful.