IT Systems and Network Administrator

2 weeks ago


Durban, South Africa Jobted ZA C2 Full time

Qualifications and Experience

Education

- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred, but not required
- Equivalent practical experience or self-taught expertise will be strongly considered
- Candidates with non-traditional educational backgrounds who can demonstrate relevant skills and knowledge are encouraged to apply

Experience (2 5 years)

- Significant experience in IT systems and network administration
- Candidates with diverse backgrounds are encouraged to apply, including those with:
- Relevant certifications and hands-on experience
- A combination of education and practical experience
- Demonstrated ability to quickly learn and adapt to new technologies

Technical Skills

- Familiarity with Oracle databases and ability to coordinate with external DBAs
- Strong knowledge of network administration and performance monitoring tools
- Experience with software license management, especially Siemens products
- Proficiency in liaising with software vendors to resolve technical issues
- Experience in evaluating and implementing new software technologies
- Familiarity with the installation and maintenance of the specified software applications

Security & Compliance

- Understanding of network security principles
- Experience with disaster recovery planning and risk management

Additional Qualifications

- Certifications such as CCNA or equivalent are desirable
- Experience with Learning Management Systems (LMS)
- Willingness to provide support outside regular business hours when necessary

Key Responsibilities

Oracle Database Coordination

- Perform basic Oracle database administration tasks
- Coordinate with contracted Oracle DBAs for advanced database requirements
- Ensure data integrity and assist in data recovery procedures when needed

Network Administration & Performance Monitoring

- Manage and maintain the company's network infrastructure
- Monitor network performance and troubleshoot issues to minimize downtime
- Implement upgrades and enhancements for optimal network efficiency

Software License Management

- Oversee licenses for Siemens products and other engineering applications
- Ensure compliance with all software licensing agreements
- Manage data recovery processes related to licensed software

IT Systems Maintenance & Technical Support

- Diagnose and resolve IT system faults to prevent downtime
- Provide technical support to staff, including after-hours assistance when necessary
- Maintain overall network security, including disaster recovery and risk management strategies

Software Investigation & Future Technologies

- Investigate future software solutions, such as Process Simulation on Teamcenter
- Evaluate new technologies to enhance departmental capabilities
- Provide recommendations on software adoption and integration

Communication & Reporting

- Liaise with Siemens to create Incident Reports (IR) for identifying and resolving software bugs
- Provide regular updates to department managers on IT issues and resolutions
- Collaborate with cross-functional teams to address technical challenges

Software Installation & Maintenance

- Install and maintain various software applications, including:
- Oracle Database (with support from DBAs as needed)
- EMS Server
- Siemens Process Simulate (Client & Local setup)
- Foxit Reader
- Microsoft Teams and Office Suite
- CAD Exchanger
- Notepad++
- JT2Go
- 7-Zip
- RCS modules for Process simulation. This will be internally taught.
- DWG TrueView

Training & Documentation

- Create comprehensive training materials and IT procedure documentation
- Research and manage a Learning Management System (LMS) for ongoing staff training

Remote Office Support

- Provide IT support for remote offices, including tunnel maintenance and uptime monitoring
- Ensure reliable connectivity and performance for remote operations

Infrastructure Upgrades

- Continuously evaluate and upgrade IT infrastructure to enhance work efficiency
- Stay current with emerging technologies and recommend improvements

Siemens Software Issue Reporting

- Create detailed Incident Reports (IRs) to document software bugs and issues
- Collaborate with Siemens support team to investigate and resolve software problems
- Provide clear, comprehensive information in reports to facilitate efficient bug resolution
- Follow up on IRs to ensure timely resolution of identified issues
- Maintain a log of all submitted IRs and their statuses
- Communicate updates on IR progress to relevant stakeholders within the organization



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