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Network and Voice Systems Administrator
2 months ago
Main Job Function:
As a key member of the Armstrong Appointments team, you will be responsible for providing support for the maintenance, development, and implementation of secure, reliable, and efficient network, security, and voice infrastructure. This platform will serve as the foundation for our services, and your expertise will be crucial in ensuring its stability and performance.
Key Responsibilities:
- Provide operation support to customers, resolving incidents and managing service requests in a timely and efficient manner.
- Actively monitor infrastructure services to prevent and minimize downtime.
- Collaborate with the team to develop and implement secure and efficient network, security, and voice infrastructure solutions.
- Stay up-to-date with industry trends and best practices to ensure the continued delivery of high-quality services.
Requirements:
- 2 years of hands-on experience in an IT environment.
- Knowledge and experience of physical network, systems, security, or voice infrastructure.
- Understanding of basic networking concepts.
- Experience in a customer-facing role, providing support for IT services.
- Technical knowledge and experience working with CISCO network platforms.
- Knowledge/experience of voice configurations.
- Knowledge/experience of firewall configurations.
- Knowledge/experience of Linux systems administration.
- Relevant certification is a plus.
What We Offer:
As a valued member of the Armstrong Appointments team, you will have the opportunity to work with a dynamic and supportive group of professionals. We offer a competitive compensation package and a comprehensive benefits program. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply.