Technical Team Lead

3 months ago


Cape Town, South Africa Clicks Group Limited Full time

Technical Team Lead - Merchandising And Supply Chain

Listing reference: click_017938

Listing status: Online

Apply by: 18 September 2024

Position summary

Job category: IT and Telecommunications

Location: Cape Town

Contract: Permanent

EE position: Yes

Introduction

We are seeking a skilled and motivated Technical Team Lead to enhance and manage our merchandising and supply chain systems. This role is pivotal in leading a team responsible for the design, development, and maintenance of both current and new systems. You will blend technical expertise with leadership to ensure that our systems are efficient, reliable, and aligned with business needs. The ideal candidate will have a proven track record in a technical team lead role, experience in managing technical projects, and collaborating with cross-functional teams to drive business success.

Key Responsibilities:

1. Manage and lead a team of developers and technical experts.
2. Provide coaching, mentorship, and guidance to team members to enhance their skills and performance.
3. Foster a collaborative and results-oriented team culture.
4. Conduct regular performance reviews with team members.
5. Build positive and collaborative relationships with vendors to achieve mutual goals.

Project Management:

1. Oversee and coordinate multiple implementation projects and change requests in collaboration with the Project Office team.
2. Set project priorities, allocate resources, and ensure projects are completed on time and within budget.
3. Monitor project progress, identify issues, and implement solutions to ensure successful project delivery.

Business Stakeholder Engagement:

1. Build and maintain strong business stakeholder relationships.
2. Understand the business’ merchandising and supply chain requirements and collaborate with the team to tailor solutions to meet business needs.
3. Deliver high-quality services and solutions to ensure business satisfaction.

Technical Expertise:

1. Provide technical guidance and expertise to the team and business when needed.
2. Troubleshoot complex issues, optimize system performance, and ensure the integrity and security of data.

Documentation and Reporting:

1. Maintain up-to-date documentation, status reports, and IT and business-related artefacts.
2. Provide regular updates and reports to senior management on team performance, problem areas, and project status.

Skills, Experience, and Job Related Knowledge:

1. Qualification in a relevant field (e.g. Information Technology, Project management, Business analysis, or Supply Chain Management).
2. Previous leadership experience in a similar role.
3. Strong project management and team leadership skills.
4. Excellent communication and interpersonal skills.
5. Problem-solving and analytical capabilities.
6. Client-focused mindset with a commitment to delivering exceptional service.
7. Experience with ERP systems and Merchandising and Supply chain management software.
8. Experience in RPG programming.
9. Extensive experience with SQL in both Windows and Oracle environments.

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