Recruitment Specialist

4 days ago

Somerset West, South Africa ISTA Personnel Solutions Full time

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency - we operate as a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch. Join a healthcare-focused operation supporting a single multi-level care facility that includes Skilled Nursing, Rehabilitation, Assisted Living, and Memory Care services. This role is not about posting jobs and waiting — it’s about judgment, follow-through, and candidate engagement. As a Recruitment Specialist, you’ll focus on reviewing applicants who were declined for licensed roles and identifying strong potential fits for non-licensed support positions. You’ll engage candidates directly, assess suitability, and move the right people forward quickly and professionally. This is a people-facing role that requires strong communication, discernment, and the confidence to both progress and close candidates appropriately. PLEASE NOTE: - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (4:00 PM – 1:00 AM South African time – subject to change in accordance with daylight savings in the United States as well as the operational requirements of the Company). - You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered. - Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered. - Work Environment: This is a fully remote working role. Job Responsibilities: - Review applicants declined for licensed healthcare roles and assess them for alternative non-licensed positions - Identify transferable skills, attitude, and overall fit for support roles such as dietary, housekeeping, activities, and similar positions - Proactively contact candidates via text, email, and phone to discuss suitable opportunities - Conduct screening conversations to assess communication skills, reliability, and character fit - Schedule qualified candidates for interviews and ensure a smooth handover to the hiring team - Clearly and professionally close out candidates who are not a fit - Manage multiple candidate conversations at once while keeping records accurate and up to date Requirements Industry Experience (Required): - Previous experience in recruiting or talent acquisition. - Experience recruiting in U.S. healthcare is a strong plus. Soft Skills: - Excellent spoken and written English - Conversational, engaging, and confident communicator - Strong judgment and the ability to read between the lines when assessing candidates - Comfortable delivering both positive and negative outcomes professionally - Highly organized and able to multitask across ongoing candidate conversations Technical Skills: - Proficient in basic computer navigation, MS Office, and Outlook. - Comfortable managing leads and candidate information in a CRM or ATS. If you are not contacted within 14 working days, please consider your application unsuccessful.

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