ERP Administrator

1 month ago


Cape Town, South Africa RSAWEB Full time

Job Information

Date Opened

09/10/2024
Job Type

Full time
Industry

ERP & Business Automation
Work Experience

3 years
Education Level

Degree/B-Tech
City

Cape Town
Province

Western Cape
Country

South Africa
Postal Code

8005

Job Description

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and being one of the fastest streaming ISPs on Netflix and a consistently top rated ISP on My Broadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.

Specialisation fields:

- Cloud infrastructure
- Enterprise connectivity
- Mobile connectivity and data management
- Fibre-to-the-Home (FTTH)
- Fibre-to-the-Business (FTTB)

At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.

Our values:

- Creativity
- Humanity
- Innovation
- Passion

Where will the successful candidate fit in?
We are seeking an experienced ERP/CRM Administrator with proven Zoho One experience to assist in designing, implementing, and supporting our CRM infrastructure. The ideal candidate will have a minimum of 3 years of hands-on experience with Zoho One, possess strong Deluge skills, and demonstrate a proactive approach in providing innovative solutions while paying close attention to detail.

This position requires strong problem-solving skills, process driven, a collaborative mindset, and the ability to translate business requirements into automated processes. You will play a key role in enhancing user experience and helping our organization deliver world-class service to our clients.

Key Responsibilities and Deliverables

- Assist in delivering and executing ERP and CRM strategies across the organization.

- Provide support to internal teams by answering queries and resolving technical issues related to Zoho One and the CRM system.

- Troubleshooting and identifying software and user errors to optimize the interaction between people and technology.

- Maintain, update, and manage accurate customer records in the CRM system, including contact details and preferences.

- Assist with training new hires and in end-user training for new and updated processes.

- Identify and implement opportunities to improve customer satisfaction by reviewing processes and collaborating with various departments.

- Gather and document new and existing business requirements, offering suggestions for solutions that align with best practices.

- Compile, update, and maintain all supporting documentation, process flowcharts, and training materials for new and updated processes.

- Provide ERP and CRM support to all departments and identify opportunities for new or updated processes as needed.

- Work closely with business areas to gather feedback and make recommendations for optimizing CRM and ERP usage.

Requirements

- Minimum of 3 years of experience with Zoho One suite of applications and demonstrated proficiency in Deluge scripting.

- Proven track record as a CRM systems engineer or administrator, with experience in managing and optimizing CRM systems and applications.

- Bachelor’s degree in computer science, information technology, or equivalent work experience.

- Excellent organizational skills, with the ability to juggle competing demands across different projects and departments.

- Attention to detail and a passion for delivering high-quality solutions.

- Strong communication skills, with the ability to explain technical concepts clearly.

- Experience with APIs, webhooks and middleware integration.

- Experience with chatbot and AI applications.

- Agile project management experience is a plus.

Benefits

- Medical Aid (Discovery)
- Reduced Gap Cover Rates (Turnberry Premier)
- Retirement Annuity Contribution (Allan Gray)
- Medical Insurance (Momentum - Health4Me)
- Discounted Internet Connectivity
- Free Employee Wellness Programme (ICAS)
- Team Buildings
- Exposure to latest industry technologies and standards
- Lastly, a work environment that rivals the very best


  • ERP Administrator

    2 months ago


    Cape Town, South Africa RSAWEB Full time

    **Job Information**: Date Opened - 09/10/2024Job Type - Full timeIndustry - ERP & Business AutomationWork Experience - 3 yearsEducation Level - Degree/B-TechCity - Cape TownProvince - Western CapeCountry - South AfricaPostal Code - 8005- Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing...

  • ERP Administrator

    2 months ago


    Cape Town, South Africa RSAWEB Full time

    **Job Information**: Date Opened - 09/10/2024 Job Type - Full time Industry - ERP & Business Automation Work Experience - 3 years Education Level - Degree/B-Tech City - Cape Town Province - Western Cape Country - South Africa Postal Code - 8005 Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a...


  • Cape Town, South Africa HR Talent Partner Full time

    **Job Overview**: **Date Posted**: Posted 5 hours ago- **Location**: Cape Town, Western Cape- **Job Title**: ERP Syspro Systems Specialist- **Education Level**: Bachelors Degree- **Job Level**: Intermediate- **Minimum Experience**: 3 - 5 Years**ERP Syspro Systems Specialist - Cape Town (Northern Suburbs).**: A well-established Manufacturing Engineering...


  • Cape Town, South Africa Lesedi Full time

    **Purpose of the Role** **Qualifications**: - Bachelor’s degree in Computer Science, Information Technology, or related field. **Experience**: - At least 3-5 years of experience in administering ERP systems. - Strong understanding of ERP system architecture, configuration, customization, and integration with other systems. - Ability to troubleshoot,...


  • Cape Town, South Africa DataFin Full time

    ENVIRONMENT: Our client, a specialist in ERP and Business Process Management consulting, is looking for an ERP Business Solutions Consultant to join their team. This position entails ensuring the successful implementation and continuous support of ERP systems and related third-party products. The ideal candidate will possess a degree in IT, Finance (BCom...


  • Cape Town, Western Cape, South Africa Optimal Growth Technologies Full time

    Role Summary:We are seeking an experienced Enterprise ERP Solutions Architect Lead to join our team at Optimal Growth Technologies. In this role, you will be responsible for designing and overseeing end-to-end ERP solutions across the organization, primarily focusing on the successful delivery of ERP initiatives that align with business goals.About You:You...


  • Cape Town, South Africa Tree of New Beginnings Full time

    **Essential Duties and Responsibilities but not limited to**: - will be responsible for the successful implementation and maintenance of ERP sites, together with related 3rd party products._ - Perform project implementation, installations, and upgrades. - Conduct user training - Scope business processes and drafting of Business Requirement Specifications...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job SummaryWe are seeking a highly skilled SAP Basis Administrator to join our team at WNS Global Services. As an SAP Basis Administrator, you will be responsible for the internal administration of business systems, with a focus on system security, administration, and ERP authorizations.Key Responsibilities:Internal administration of business systems,...


  • Cape Town, South Africa ABC Worldwide (Pty) Ltd Full time

    **SAP Basis Administrator** Internal administrator of business systems (mainly SAP ERP) with the focus on system security, administration and ERP authorizations **KEY RESPONSIBILITIES** SAP ERP user maintenance Create, change or delete users for the SAP ERP systems SoX, SAP Basis best practices SAP ERP authorizations Add, delete SAP authorizations...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionInternal administrator of business systems (mainly SAP ERP) with the focus on system security, administration and ERP authorisationsSAP ERP user maintenance Create, change or delete users for the SAP ERP systems    SoX, SAPSAP ERP authorizations       Add, delete SAP authorizations according to the SAP Role...


  • Cape Town, South Africa ABC Worldwide Full time

    **SAP Basis Administrator** Internal administrator of business systems (mainly SAP ERP) with the focus on system security, administration and ERP authorisations **KEY RESPONSIBILITIES** **Responsibility** **Core activities** **Framework** SAP ERP user maintenance Create, change or delete users for the SAP ERP systems SoX, SAP Basis best...


  • Cape Town, South Africa ABC Worldwide (Pty) Ltd Full time

    **SAP Basis Administrator** Internal administrator of business systems (mainly SAP ERP) with the focus on system security, administration and ERP authorizations **KEY RESPONSIBILITIES** SAP ERP user maintenance Create, change or delete users for the SAP ERP systems SoX, SAP Basis best practices **Responsibility** SAP ERP authorizations Add, delete...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    **Job Description**SAP Basis Administrator at WNS Global ServicesWe are looking for an experienced SAP Basis Administrator to join our team. The ideal candidate will have a strong understanding of SAP ERP system security, administration, and authorizations.The successful candidate will be responsible for SAP ERP user maintenance, creating, changing, or...


  • Cape Town, South Africa PPECB Full time

    Job DescriptionThe Statutory Operations Division within the Durban region has a vacancy for an Administrative Assistant to be appointed permanently, to ensure accurate and timeous capturing of documents, ensuring completeness of income and value adding support to the respective region. - Providing administrative support to external and internal clients -...


  • Cape Town, South Africa Fair Cape Dairy's Full time

    Purpose of the position: Control the recording/checking, capturing and verification of all Purchase order related transactions.Minimum Requirements: MatricCertificate in Business Administration, Management or Maintenance/Engineering ProcurementKnowledge ERP Management System knowledgeInventory management understanding of basic principleIntermediate...

  • System Administrator

    6 months ago


    Cape Town, South Africa Signal Hill Products Full time

    **Location**:Cape Town **Position/Title**:System Administrator **Reports To**:Financial Planner - Supply **Employment Type**:Permanent **Overall Responsibility**: Maintenance and control of ERP system on day-to-day basis as well as facilitation of ERP related integration projects **Focus Area 1** **ERP Support** - Day to Day tending of user queries and...


  • Cape Town, South Africa Bridgena Barnard & Associates Full time

    Well established company needs an experienced Administrator to manage administration for the branchGrade 12Valid Drivers and own car for errands Diploma in Administration adv4 to 6 years Admin such as : Quotes / Invoicing / Correspondence / Stock up dates / Manage access control / Payroll processing etcComputer literacy : Word Excel Outlook and any ERP...


  • Cape Town, South Africa DLK Group (PTY) Ltd Full time

    Job DescriptionIntroduction: We are looking for an experienced Senior Project Administrator with in-depth knowledge of project administration systems, who can efficiently manage project documentation and vendor coordination. The ideal candidate will be responsible for supporting large-scale projects with a focus on administrative accuracy and systematic...


  • Cape Town, South Africa FROGG Recruitment Full time

    **Procurement Administrator** A well-established manufacturing company is looking for a Procurement Administrator with 3-5 years of experience within steel manufacturing engineering procurement. **Salary: Depends on years of experience** **Experience**: - Previous procurement or in a manufacturing environment, - 3-5 years of procurement experience -...

  • Systems Administrator

    3 weeks ago


    Cape Town, South Africa O'Brien Recruitment Full time

    Position: Systems AdministratorWe are looking for an experienced Systems Administrator to join our team and take ownership of maintaining, customizing, and enhancing our ERP system. This role will involve providing both technical and functional support to end-users, managing the Syspro ERP environment, and implementing new processes and integrations to...