FO Attendant

3 days ago

Polokwane, South Africa Jobted ZA C2 Full time

Key Responsibilities:

- Greet and welcome guests upon arrival, providing a warm and memorable experience.
- Handle check-ins and check-outs efficiently, ensuring all guest needs are met.
- Assist guests with inquiries, requests, and bookings with a high level of professionalism.
- Maintain accurate guest records and process payments smoothly.
- Collaborate with other departments to ensure guest satisfaction.

Requirements:

- Previous experience in front office roles in a hospitality setting, ideally in a 5-star hotel.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in a fast-paced environment.
- Proficiency in hotel management software.
- Strong attention to detail and customer service orientation.

Be the first point of contact for our guests and create lasting impressions at our luxury hotel.

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