FO Attendant

2 weeks ago

Polokwane, South Africa Bright Search Recruitment (Pty) Ltd Full time
Key Responsibilities:
  • Greet and welcome guests upon arrival, providing a warm and memorable experience.
  • Handle check-ins and check-outs efficiently, ensuring all guest needs are met.
  • Assist guests with inquiries, requests, and bookings with a high level of professionalism.
  • Maintain accurate guest records and process payments smoothly.
  • Collaborate with other departments to ensure guest satisfaction.
Requirements:
  • Previous experience in front office roles in a hospitality setting, ideally in a 5-star hotel.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and professional in a fast-paced environment.
  • Proficiency in hotel management software.
  • Strong attention to detail and customer service orientation.
Be the first point of contact for our guests and create lasting impressions at our luxury hotel.

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