Warranty Clerk

2 weeks ago


Johannesburg North, South Africa Bonafide Human Capital (Pty) Ltd Full time

Our well established automotive vehicle dealer client based in Johannesburg North currently holds a vacancy for a Warranty Clerk with e-Toyota experience.

The person in this position will be responsible to process warranty claims timeously and accurately in terms of the company's Policy and Procedures

Specific Role Responsibilities
- Warranty submission
- Process warranty claims in terms of Company Policy and Procedures (accurately and timeously)
- Obtain correct information on warranty claim regarding Customer complaint and cause of defect
- Obtain all relevant documentation pertaining to claim
- Ensure that claim tags are attached to parts and forwarded to the supplier in time
- Check suspense file daily
- Control claims status and report to Manager
- Control claims register and ensure that payment is received
- Assess vehicles eligibility for warranty work
- Check and confirm that all warranty parts have been tagged and stored by the Technicians correctly on a daily basis
- Assess and submit warranty claims in line with guidelines as set out by the distributor
- Assist with any other reasonable duties if and when required
- Attend all warranty training courses as held by the OEM

Qualifications and Experience
- Must have experience with Warranty Claims/ processes
- Computer literate
- Must have e-Toyota programme experience
- Good computer skills
- Multi-tasking ability

**Job Type**: Permanent

**Salary**: From R14,000.00 per month

**Experience**:

- Warranty Clerk e-Toyota: 3 years (required)


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