Assistant Lodge Manager
3 days ago
Academic Qualifications and Background
- Diploma or equivalent in Hospitality Management / Leadership
- Extensive Background in Lodge Operations
- Valid code 8 drivers license with PDP
Work Experience
- 5 years of previous experience in overseeing operations of a luxury 5-Star Lodge
Job technical Skills
- Proficient in International styles of service
- Proficient in the application of Up-Sell and Cross-Sell strategies
- Proficient in property specific management software
- Proficient in the application of Financial good practice
- Proficient in the management of the various booking channels
- Proficient user of Microsoft Office software applications
Personal Qualities
- High degree of confidentiality and protection of sensitive information
- Committed to creating environments and systems that enable the delivery of exceptional and personalized services
- Create a work environment that encourages high levels of engagement with the company
- Persistent in establishing effective systems and process activities
- Does not make judgement about people based on their views, preferences, habits and behaviours
- Demonstrates exceptional levels of integrity, fairness and empathy
- Ability to work independently without receiving detailed instructions
- Presents impeccable grooming and deportment
- Emotionally stable, even tempered and calm when faced with challenges
- Maintains positive outlook in most challenging situations and circumstances
Business Values
- Embraces, supports and models organizational values and culture
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