[3 Days Left] Technical Trainer

1 week ago

Centurion, South Africa Headhunters Full time

Description

Our client in the Property Services Industry based in Centurion, Gauteng is currently looking to employ a Technical Trainer - French Speaking.

Requirements:

- Minimum of 5 years’ experience as a technician after qualification (post apprenticeship).
- A masters certification from any brand would be highly advantageous.
- Must be French Speaking.
- Experienced Automotive Trainer would be advantageous.
- Other in-dealer experience would be advantageous.
- Accreditation as a qualified assessor and moderator or demonstrated progress is required.
- Experience with course development and training principles essential.
- Proficiency in MS Word, Excel, and PowerPoint is important.
- Travel, including outside normal working hours and beyond South African borders, will be required.
- Ensure that all diagnostic equipment and computers are updated.

Responsibilities and expectations but not limited to:

Training Content Design / Launches / Projects:

- Collaborate with the Instructional Design Team to compile training materials for designated programmes.
- Design, customise, or refresh training material as directed by the company.
- Develop training content in formats such as: Face-to-Face Training: Facilitator Guide, Participant Guide, PowerPoint, Assessments. Virtual Classroom Training: Facilitator Guide, Participant Guide, PowerPoint Guide, Assessments. Web-Based Training: Content as required.
- Ensure all content aligns with competence-based learning outcomes and complies with versioning rules for cataloguing.
- Align training materials, examinations, and assessments with organisational and statutory policies, including health and safety.
- Assist the Technical Training Lead with: Scoping and defining learner paths for functional roles. Planning new product introduction training by model. Achieving an 80:20 blended learning strategy (20% Theoretical, 80% Practical).

Training Delivery:

- Deliver training as per schedules and at venues or locations directed by the Technical Training Lead.
- Undertake content development and revision when training delivery is not required.
- Ensure proper use of training information, tools, and materials provided by the Academy.
- Deliver ad hoc training and travel for training delivery within South Africa and Sub-Saharan markets as required.
- Conduct training for new product launches and ensure compliance attendance for target audiences as defined by brands.

Evaluation:

- Support the training evaluation process according to Kirkpatrick Levels 1–5, aligned with specific training outcomes.
- Manage course evaluations, address underperformance, and report poor outcomes to the Non-Tech Training Lead.
- Manage examination/assessment processes and resources according to company policy.
- Create relevant questionnaires and test delegates to ensure competence on course content.
- Use polls and online feedback during virtual sessions to evaluate session effectiveness.

Audits and Housekeeping:

- Maintain OEM training standards and support Academy audits.
- Ensure general housekeeping and maintenance of training vehicles, classrooms, practical workspaces, and equipment.

Customer Relationship Management:

- Build and maintain professional relationships with Dealer Personnel, Suppliers/Service Providers, and preferred Training Bodies.
- Act on evaluations and feedback from internal and external stakeholders.
- Foster positive working relationships with all customers and service providers.

Process Management:

- Update processes annually to align with the internal Quality Management System.
- Implement continuous improvements to enhance business operations, focusing on process efficiency.

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