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Manager, Client Execution

2 weeks ago

Durban, KwaZulu-Natal, South Africa Standard Bank of South Africa Limited Full time
Business Segment: Corporate & Investment Banking

To manage and execute the Flow Sales deal execution process for diverse types of financial instruments across multi-asset classes including commodities, for medium and high-touch clients, by managing margins, spreads and volatility of rates (amongst other risk) in order to meet client requirements whilst adhering to CIB compliance standards and regulatory requirements.

JOB FUNCTION

1. Advisory: Provide clients with specialist advisory services, clearly articulating desk ideas, currency / commodity movements, regulatory requirements and appropriate risk-management solutions to support their day-to-day decision making.
2. Change Management: Develop a long-term and trusting partnership with the portfolio of medium and high-touch clients to ensure effective representation of client businesses to enhance their portfolio and unlock greater value for clients and their investors.
3. Client Management: Manage and review a portfolio of medium and high-touch clients by maintaining and growing client relationships to develop and demonstrate a deep understanding of each client's organisation, strategy, and needs to determine if each client's portfolio is well-positioned to meet client and GM objectives.
4. Continuous Improvement: Monitor, measure, benchmark and evaluate all functional processes, tools and platforms / systems and provide recommendations on improvements / changes to systems and processes based on the market and industry trends, economic analysis and client feedback to continuously improve overall functional efficiency and client experience. Implement changes and improvements where required.
5. Deal Execution: Receive instructions to execute deals and place orders (Buy / Sell) on the platform / system for the assigned portfolio of medium and high-touch clients. Prepare and complete all necessary documentation and paperwork, acquiring the required approvals to execute the transaction / process the deal in a timely manner and within approved policies and guidelines, while performing suitability and risk analysis.
6. Digital Tools: Proactively sell digital migration to clients by driving the digital value proposition and leveraging digital transition across client portfolios. Optimize platform / system utilization to grow share of wallet. Promote use of self-service tools to reduce number of client enquiries and address client training issues to achieve predefined Enterprise Value (E/V) ratios for clients on a self-service platform.
7. Financial Reports: Provide daily profit / loss and position reports to management to support effective maintenance of financial control within the team. Ensure periodical reports (quantitative and qualitative) as well as daily / weekly / monthly reports are produced timeously and according to defined formats and procedures.
8. Market Research: Research and Analyse current and expected market developments and trends. Conduct regular portfolio reviews to identify and manage client retention, lost clients and year-on-year revenue, turnover variances and win-loss ratios. Conduct regular gap analysis to ensure clients are serviced in every one of their presence countries where CIB overlaps to capture GM opportunities.
9. People Management: Oversee the work of team members to ensure that client execution work is carried out in an efficient manner and is consistent with current operating procedures and policies, as well as provide on-the-job training and constructive feedback to support their overall development of team members.

Qualifications

Minimum Qualifications:
Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required:

- 3-4 years of relevant experience in trading deal execution and financial markets analysis. Seasoned experience in the asset management sector / financial services. Good understanding of the buy-side industry, practical application of the products payment processing (such as via SWIFT).
- Must have 5 years dealing experience.
- Must have experience with money markets, FX and derivatives.
- Must be analytical.
- Please note that the role is based in Durban.

Additional Information:

- Articulating Information
- Empowering Individuals
- Interacting with People
- Making Decisions
- Providing Insights
- Showing Composure
- Taking Action
- Team Working
- Business Acumen (Audit)
- Client Retention
- International Market Knowledge
- Local Market Knowledge
- Market Analysis
- Product Knowledge (Trading, Transacting)

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on or

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