Store Manager | Sandton | Luxury Nail Salon

3 weeks ago

Vanderbijlpark, South Africa Recruit for Africa PTY Limited Full time

Store Manager | Sandton | Luxury Nail Salon

Seeking an experienced STORE MANAGER to join the team of a luxury, award winning nail salon, located in Sandton, JHB. This brand has originated in New York, USA and now has branches in Johannesburg and Cape Town. It is popular with high-end clientele as well as national and international celebrities. It is a ONE-STOP shop for unique beauty and grooming services for women, men and kids.

Purpose of Position:

To oversee the daily operations of the salon, leading by example and providing direction, support, and technical guidance to the team. This includes maintaining the highest standards in equipment, products, and services. The Store Manager will use excellent analytical and problem-solving skills to identify and resolve issues, while ensuring a productive and healthy environment for both staff and guests.

Key Responsibilities:

1. Ensure professionalism in the salon by maintaining open communication between management, employees, and guests.

2. Keep the salon running efficiently and in an organized manner.

3. Address personnel issues as they arise in accordance with company policies.

4. Resolve guest complaints and ensure an exceptional salon experience.

5. Evaluate staff performance through regular reviews and aid in employee training and development.

6. Maintain inventory and oversee the monthly costing of all supplies.

7. Manage hiring, disciplinary actions, and employee development.

8. Organize and lead staff and management meetings.

9. Build and maintain relationships with service providers.

10. Complete regular reports, including sales, employee performance, stock levels, and guest feedback.

11. Oversee the Point of Sale (POS) and data management systems, ensuring updated client profiles and accurate data entry.

12. Promote customer rewards programs and ensure the salon stays current with the latest beauty trends, including nail, waxing, and massage services.

13. Create a strong team environment by fostering a positive and supportive workplace culture.

14. Ensure the security of the salon’s equipment and systems, including CCTV.

15. Develop and implement customer appreciation events and promotional programs.

16. Support staff in achieving sales and service targets, while driving innovation to ensure the salon remains the top-rated establishment in South Africa.

Sales:

1. Assist the team in achieving and maximizing sales.

2. Identify new technologies and innovations to improve business performance.

Customer Service:

1. Ensure the salon maintains the highest levels of customer service in line with the SAESTA (Smile, Acknowledge, Education, Sell, Talk, Appreciate) model.

2. Promote a customer-first culture where every request is met with a solution.

3. Foster a passionate and caring service culture that exceeds expectations.

Hygiene and Cleanliness:

1. Ensure staff understand and comply with all health and safety regulations.

2. Maintain the highest standards of cleanliness and organization throughout the salon.

People Management:

1. Lead and inspire staff to achieve results through planning and project execution.

2. Encourage the personal and professional development of employees.

3. Set clear goals and performance plans for team members, providing regular feedback and support.

General Duties:

1. Identify opportunities for personal development and continuous improvement.

2. Monitor sales against targets and implement measures to increase revenue and guest satisfaction.

3. Maintain a respectful and harmonious work environment.

4. Attend training and development courses as needed.

5. Ensure all legal and company standards are met.

Key Performance Indicators:

1. Positive growth in sales.

2. Accurate management of in-store cash, credit, and payments.

3. Timely completion of reports, action plans, and promotional activities.

4. Delivery on core operational goals.

5. Health & Safety compliance.

6. Development of staff skills and performance.

Key Relationships:

1. Shareholders

2. Guests

3. Immediate team members/staff

4. Marketing, PR & Ad Agencies

5. Finance Department

6. Vendors & Suppliers

7. Labor reps, lawyers, and insurance representatives

Competencies:

1. Proficient in Microsoft Word, Excel, and PowerPoint.

2. Strong verbal and written communication skills.

3. Ability to follow established policies and procedures.

4. Exceptional organizational and time management skills.

5. Strong leadership qualities and the ability to manage walk-in services.

Knowledge:

1. Deep understanding of salon operations and industry trends.

2. Strong business acumen and customer service orientation.

3. Knowledge of local and international beauty markets.

4. Experience in managing staff performance.

Behavioral Effectiveness:

1. Self-motivated and able to work in alignment with the brand’s values.

2. Strong teamwork and collaboration skills.

3. Excellent planning, problem-solving, and execution skills.

4. Ability to handle multiple tasks simultaneously and prioritize effectively.

5. Skilled in managing change and conflicting priorities.

Benefits:

1. Excellent basic salary

2. Commission

3. Possibility of obtaining shares with the company

To apply for Store Manager | Sandton | Luxury Nail Salon, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.

We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.

#J-18808-Ljbffr

  • Senior Luxury Sales Professional

    16 hours ago

    Vanderbijlpark, Gauteng, South Africa Browns The Diamond Store Full time

    The Opportunity: Brand AmbassadorBrowns The Diamond Store seeks an experienced and charismatic Senior Luxury Sales Professional to join its prestigious boutique team.This is a unique opportunity to bring your expertise to a global luxury brand, offering a rewarding blend of challenge and achievement.Your RoleDeliver a personalized, high-end shopping...

  • Brand Ambassador

    1 month ago

    Vanderbijlpark, Gauteng, South Africa Browns The Diamond Store Full time

    Job Title: Brand AmbassadorAre you a seasoned professional with a passion for luxury and a keen eye for detail? As a Brand Ambassador at Browns The Diamond Store, you will engage with discerning clients, showcasing exquisite jewellery from around the world. This is a unique opportunity to bring your expertise to a global luxury brand, offering a rewarding...

  • Sandton - Retail Sales Assistant (3 Days Left)

    3 weeks ago

    Vanderbijlpark, South Africa Absolute Pets Full time

    Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 150 stores across the country. Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in  Sandton. If you want to join our team, these are a few of the key...

  • Store Supervisor Mr Price

    5 months ago

    Vanderbijlpark, South Africa Mr Price Group Full time

    **purpose** Support store management in the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met & exceeded. **key responsibilities** - **Sales & Customer Experience Management**: - Drive sales through the implementation of customer experience processes to meet customer service standards...

  • Brand Ambassador

    1 month ago

    Vanderbijlpark, South Africa Brownsjewellers Full time

    Vanderbijlpark, South Africa | Posted on 03/07/2024 Founded in 1934, Browns is a family-owned jeweller that crafts the finest diamond jewellery in South Africa. We focus on classic, timeless and sophisticated designs, making us an iconic brand with a rich heritage. We pride ourselves on offering quintessentially South African designs, crafted by South...

  • Senior Developer | Sandton

    3 weeks ago

    Vanderbijlpark, South Africa The Recruitment Council Full time

    Our client urgently requires an ideal candidate to fill the position of a Senior Developer. The successful individual will need to develop, create, and modify general computer applications software or specialized utility programs. Analyze user needs and develop software solutions. Design software or customize software for client use with the aim of...

  • Branch Manager

    1 week ago

    Vanderbijlpark, South Africa Bed King Full time

    We are looking for a Branch Manager in Sandton - Illovo. Bed King is the only mattress retailer in South Africa that uses exclusive sleep technology as part of our sales process. Due to it being independently owned and run, Bed King has a flat structure where each employee has the opportunity to give their input and be heard. The company culture is one of...

  • Underwriting Manager | Sandton

    3 weeks ago

    Vanderbijlpark, South Africa The Recruitment Council Full time

    Our client, a leading Banking and Finance Giant, has a fantastic opportunity for an Underwriting Manager who will plan and control the Underwriting Department to profitably grow the risk book on an underwriting and administration basis; in line with the company’s business strategy. Job Responsibilities: - Ensure the implementation and development of...

  • Wealth Investment Manager

    2 weeks ago

    Vanderbijlpark, South Africa Absa Group Full time

    Wealth Investment Manager Locations: Sandton Time Type: Full time Posted on: Posted 17 Days Ago Job Requisition ID: R-15968116 Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the...

  • Butchery Manager

    2 months ago

    Vanderbijlpark, South Africa Evaton Butchery Full time

    **RETAIL MANAGER - SINGLE STORE** Regional Unit - Sebokeng Evaton **Short Description**: - _Retail Manager_ - _2 - 5 years of experience in retail management within the butchery industry_ - _Gauteng (Sebokeng Evaton)_ - _Reporting to the Regional Manager_ **Description**: Well established and fast growing butchery seeking to employ a retail manager in...

  • Supermarket Manager

    5 months ago

    Vanderbijlpark, South Africa Macys Personnel Servics Full time

    EXPERIENCE: Previous retail store management experience - supermarket or clothing experience will be an advantage **REQUIREMENTS**: Matric / Grade 12 / equivalent Driver's licence Own vehicle AREA: Vereeniging **Job Types**: Permanent, Full-time Application Question(s): - Where do you live ? **Education**: - High School (matric)...

  • Channel Strategy Director

    2 weeks ago

    Vanderbijlpark, South Africa C40 Cities Full time

    Our client, a global FMCG business, is seeking a Channel Strategy Director to join their team in Johannesburg. This role is pivotal in supporting the development of commercial execution growth pillars across various channels. The successful candidate will be responsible for aligning channel plans with commercial strategy guidelines. Responsibilities: -...

  • Storeman

    1 month ago

    Vanderbijlpark, South Africa Infinity Brands Pty Full time

    Vanderbijlpark, South Africa | Posted on 05/30/2024 We are looking for an energetic individual to join our team as our storeman! The incumbent is responsible for the flow of stock in the store. Duties include purchasing, receiving, and controlling of store stock. Key Roles and Responsibilities 1. Greet all customers when passing the retail area 2. Order...

  • Credit Sales Specialist

    1 month ago

    Vanderbijlpark, Gauteng, South Africa Kinesis Holdings Full time

    Job Title: Credit ConsultantWe are seeking enthusiastic and motivated individuals to join our team as Credit Consultants. As a Credit Consultant, you will play a key role in promoting and selling our store finance offerings to customers.Key Responsibilities:Engage with customers to explain the benefits of our store finance products and services.Process...

  • Credit Sales Specialist

    4 weeks ago

    Vanderbijlpark, Gauteng, South Africa Kinesis Holdings Full time

    We are seeking a motivated Store Credit Consultant to join our team at Kinesis Holdings. **Key Responsibilities:**• Engage with customers to explain the benefits of our store finance offerings and promote other financial products.• Process account applications and issue store account cards to customers.• Promote and create awareness around our store...

  • Regional Pharmaceutical Sales Manager

    2 months ago

    Vanderbijlpark, South Africa Emporium Human Capital Full time

    Regional Pharmaceutical Sales Manager based in the Vaal area REGIONAL SALES MANAGER Pharmaceutical XXX-XXXX Salary : R1million Area: Vaal Triangle Requirements: Minimum five (5) years experience in Regional Sales Manager A tertiary qualification in Sales and Marketing and/or a medical discipline will be advantageous Relationships with large Independent and...

  • Brand Ambassador

    5 months ago

    Vanderbijlpark, South Africa Atomic Marketing Full time

    Key Responsibilities and Deliverables: - Drive sell-out of all products under the brand you represent - Assist with returns - Execute POS - Fill gaps on floor - Update pricing - Perform in-store demonstrations - Report on competitor activity - Educating customers, retailers, and distributors about our products - Track targets and ensure that the store is...

  • Brand Ambassador

    6 months ago

    Vanderbijlpark, South Africa Atomic Marketing Full time

    Key Responsibilities and Deliverables: - Drive sell-out of all products under the brand you represent - Assist with returns - Execute POS - Fill gaps on floor - Update pricing - Perform in-store demonstrations - Report on competitor activity - Educating customers, retailers, and distributors about our products - Track targets and ensure that the store is...

  • General Assistant

    5 months ago

    Vanderbijlpark, South Africa Food Lovers Market Full time

    Vanderbijlpark S. E. 1, Gauteng - Start date: ASAP - 8 hrs p/day - Work schedule: As Needed - TBC p/month **Requirements**: - Experience: General Assistant - English **Responsibilities**: - Work on the till when needed - Assist with the cash-up procedures - Sell products specific to campaigns - Take customers’ orders - Pack away stock - Clean the...

  • Regional Sales Manager

    1 month ago

    Vanderbijlpark, Gauteng, South Africa Emporium Human Capital Full time

    Job Title: Regional Sales ManagerJob Summary: We are seeking a highly skilled Regional Sales Manager to join our team at Emporium Human Capital. The successful candidate will be responsible for managing sales teams, building relationships with key stakeholders, and driving business growth in the Vaal Triangle region.Key Responsibilities:Manage and motivate...