Care Worker- NRC Richardsbay

National Renal Care is a leading comprehensive kidney disease management provider in South Africa. Our organisation fosters a collaborative work environment where compassion, digital innovation, and clinical excellence merge to deliver high-quality care to individuals with compromised organ function.

We are looking for a qualified, goal-driven, and self-motivated individual to fill the Care Worker role. As part of the team, the successful candidate will enhance the patient experience by attending to and maintaining the patient's basic needs and, in turn, contribute to NRC's overall success.
At National Renal Care, we are committed to being an equal opportunity and affirmative action employer. Our recruitment processes are about finding the right skills and promoting diversity and inclusion, aligning with our Group’s Employment Equity strategy. We actively encourage the inclusion of individuals with disabilities in our workforce.

In line with our commitment to fair recruitment, internal applicants must inform their line manager of the application to avoid automatic disqualification as per our recruitment and selection policy. For detailed information, refer to the policy document. If any physical or psychological limitations may impact your ability to perform the job, consult with the employer for reasonable accommodation.

If you do not receive a response within 4 weeks of the closing date, please consider your application as unsuccessful.

Protection of Personal Information

By applying for this position, you consent to your information being used for recruitment purposes only. If your application is unsuccessful, your information will be retained for 6 months and then securely destroyed. If you object to this, please let us know.

Requirements and Experience

- Grade 12 level of numeracy and literacy
- A Minimum of 1 year experience within a similar role is preferred.
- A minimum of 1 year of experience in renal will be advantageous.
- Must be able to work under pressure in a constantly changing environment.
- Strong interpersonal skills are required.
- Strong Customer Orientation
- Team player
- Very energetic
- Well organised
- Excellence Orientation (Concern for high-quality work)
- Ethical Behaviour (Honesty)

Key Performance Areas (KPA)
Ensure the safe and optimal operation of the dialysis service by following these guidelines:

- Clean dialysis machines before each patient's dialysis session, following policies, procedures, and NRC standards.
- Ensure that the unit generator works by conducting daily, weekly, and monthly maintenance inspections, logging technical issues, and refuelling the generator with diesel as needed.
- Adhere to all financial policies and procedures in the unit, particularly regarding stock and waste management.
- Provide excellent customer service and patient care by ordering and serving meals to patients according to their dietary requirements and NRC policies and procedures.
- Maintain a safe work environment and adhere to daily infection control and occupational health and safety standards.
- Stay updated on healthcare worker functions in the unit and continuously educate yourself.
- Test the machine alarms before each dialysis session to ensure they are operational and contribute to a safe dialysis environment.
- Demonstrate the National Renal Care Values and Caring the NRC Way.