3 Days Left: CLAIMS CONSULTANT | HUMANSDORP | PERMANENT
1 week ago
Job description:
To provide administrative assistance and support on personal & commercial claims business.
Responsibilities:
• Liaising and providing feedback to clients of claim progress
• Handling client queries
• Claims Management: the daily claims process from capturing received claims to processing and closing claim.
• Validating the claims (consultant must first check if the claim falls within the policy parameters)
• Registering claims
• Collecting additional information from client in respect of the claims
• Recording details and information on relevant systems
• Building and maintaining good working relationships with clients and internal stakeholders
• Bridging the gap between the office and insurance companies
• Maintaining a good working relationship with insurers
• Reporting
• Good underwriting knowledge and understanding
• Understanding policy wording and various products
Minimum Requirements:
• Grade 12/Matric
• NQF Level 4 – Full qualification (short-term insurance) as set by regulation
• Regulatory examination (Representatives) RE5 successfully completed
• A minimum of 2-3 years´ claims experience
• Fully computer literate (Microsoft Office 365: Word, Excel and Outlook)
Competencies:
• Good verbal and written communication skills
• Good administration skills
• Planning and organising skills
• Time management skills
• Resilient with a good level of stress tolerance
• Highly client focused with good interpersonal skills
Additional information:Employment type: Full-time
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