3 Days Left: CLAIMS CONSULTANT | HUMANSDORP | PERMANENT

1 week ago


Vereeniging, South Africa IKUSASA RECRUITMENT GROUP Full time

Job description: 
To provide administrative assistance and support on personal & commercial claims business. 
Responsibilities: 
•       Liaising and providing feedback to clients of claim progress
•       Handling client queries
•       Claims Management: the daily claims process from capturing received claims to processing and closing claim.
•       Validating the claims (consultant must first check if the claim falls within the policy parameters)
•       Registering claims 
•       Collecting additional information from client in respect of the claims 
•       Recording details and information on relevant systems
•       Building and maintaining good working relationships with clients and internal stakeholders
•       Bridging the gap between the office and insurance companies
•       Maintaining a good working relationship with insurers
•       Reporting
•       Good underwriting knowledge and understanding
•       Understanding policy wording and various products
 
Minimum Requirements: 
•       Grade 12/Matric
•       NQF Level 4 – Full qualification (short-term insurance) as set by regulation
•       Regulatory examination (Representatives) RE5 successfully completed
•       A minimum of 2-3 years´ claims experience  
•       Fully computer literate (Microsoft Office 365: Word, Excel and Outlook) 
 
Competencies:
•       Good verbal and written communication skills  
•       Good administration skills  
•       Planning and organising skills
•       Time management skills
•       Resilient with a good level of stress tolerance
•       Highly client focused with good interpersonal skills
  Additional information:Employment type: Full-time



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