Assistant Store Manager

2 months ago


Durban, South Africa Clicks Group Limited Full time

Assistant Store Manager - Clicks Chatsworth (Large)

Listing reference: click_017099

Listing status: Online

Apply by: 24 June 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Durban

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

- To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

- To ensure the achievement of the store's financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
- To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
- To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
- To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
- To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
- To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
- To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
- To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

- Essential: Grade 12 (Maths 50% and English 50%)
- Desirable: Degree in Relevant Retail/Business Management
- Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
- Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

- Understanding and application of financial management principles
- Retail/FMCG background and understanding of merchandising and promotions principles
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of customer service excellence
- Knowledge of labour legislation and IR practices
- Knowledge of people management
- Knowledge of competency based interviewing
- Results and target driven
- Planning and organising skills
- Problem-solving skills
- Strong customer orientation
- Following instructions and procedures
- Delivering Results and Meeting Customer Expectations
- Working with people
- Analysing
- Leading and Supervising
- Entrepreneurial and Commercial Thinking
- Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

#J-18808-Ljbffr



  • Durban, South Africa ATripleA Recruitment and Temps Full time

    Job Purpose:Providing excellent customer service to clients, perform all activities associated with selling, stocking and ordering merchandise. The incumbent is target driven in order to reach maximum sales.Key Responsibilities:a)Shop/ Store Maintenance:-Participate in the day-to-day running of the store.-Ensure the store and displays are clean and tidy at...


  • Durban, South Africa Clicks Group Limited Full time

    **Listing reference**: 017099**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Durban - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence? Are...


  • Durban, South Africa ATripleA Recruitment and Temps Full time

    Job Purpose: Providing excellent customer service to clients, perform all activities associated with selling, stocking and ordering merchandise. The incumbent is target driven in order to reach maximum sales. Key Responsibilities: a)Shop/ Store Maintenance: -Participate in the day-to-day running of the store. -Ensure the store and displays are clean and...


  • Durban, South Africa Value Co Trading (Pty) Ltd Full time

    Grade 12 (Std. 10) or equivalent academic qualification - Previous retail management experience - Experience in training and managing a team - Strong leadership and people management skills - Strong accounting, banking, management and math skills - Retail ERP system experience and strong computer skills (MS Excel and MS Word) - Excellent communication and...


  • Durban, South Africa Clicks Group Limited Full time

    Assistant Store Manager - Clicks Naboomspruit Listing reference: click_017106 Listing status: Online Apply by: 24 June 2024 Position summary Industry: Wholesale & Retail Trade Job category: Other: FMCG, Retail, Wholesale and Supply Chain Location: Durban Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Are you...


  • Durban, South Africa Talented Recruitment Full time

    Seeking a vibrant fashion-loving young lady to work for a well-known upmarket boutique fashion retail store in Umhlanga. **Duties and responsibilities**: - Assisting customers and making sales - Handling of social media instagram account for the store - Taking photos for social media and posting - Handling of the online store orders and loading new product...

  • Store Manager

    2 months ago


    Durban, South Africa The Space, Menlyn Full time

    **Achieve the store sales plan, promotes and manages turnover to achieve target set.**: - **Manages all administration tasks and ensures the store is prepared for a store audit.**: - **Manages in-store expenses and ensures that spending is controlled within the expense budget.**: - **Conducts morning sales meetings to discuss saes performance with all...


  • Durban, South Africa Innovative Acquisitions International Full time

    Job Title: Retail Store Assistant Location: Durban, South Africa Job Type: Full-time Salary: Competitive Job Description: We are seeking a Retail Store Assistant to join our team. The ideal candidate will be responsible for providing excellent customer service. Responsibilities: - Greet and assist customers in a friendly and professional manner - Process...


  • Durban, KwaZulu-Natal, South Africa Mr Price Full time

    Assistant Store Manager - Key ResponsibilitiesRelieve the Store Manager in their absence and maintain company standards of housekeeping and merchandising.Assist in maintaining discipline, security, and compliance of all company procedures.Ensure front-end controls are in place and oversee the cash office to minimize stock loss.Provide excellent customer...

  • Retail Store Assistant

    2 months ago


    Durban, South Africa Innovative Acquisitions International Full time

    **Job Title**: Retail Store Assistant **Location**: Durban, South Africa **Job Type**: Full-time **Salary**: Competitive **Responsibilities**: - Greet and assist customers in a friendly and professional manner - Process sales transactions accurately and efficiently - Provide product knowledge to customers - Adhere to all company policies and...

  • Liquor Store Manager

    6 months ago


    Durban, South Africa Platinum Recruitment Solutions Full time

    Main Areas of Responsibilities: STORE TARGETS AND PROFITABILITY - Responsible to meet store targets. - Maintain the store expenses within budget. - Overall management of shrinkage within the store. - Motivation of staff to buy in the success of the store. STOCK MANAGEMENT - Oversee stock control - monitoring stock levels and purchases. - Oversee and...


  • Durban, KwaZulu-Natal, South Africa UPD SA - Cavi Brands - Dermalogica Full time

    Job Description:At UPD SA - Cavi Brands - Dermalogica, we are seeking a highly skilled and experienced Store Lead to join our team. The ideal candidate will be responsible for driving sales and business objectives, as well as maintaining the highest level of customer service and product knowledge.Key Responsibilities:1. Ensure sales and treatment revenue...

  • Store Manager

    2 months ago


    Durban, South Africa Spar Group Limited Full time

    A position has become available for a Store Manager to join our dynamic team, based in Inanda - KZN. To manage and lead the store effectively by ensuring every aspect of the day-to-day supervision of the Build it store. This includes sales, staff, stock and resources management. KEY PERFORMANCE AREAS - Ensure sales and costs are in line with the budget. -...

  • Store Card Assistant

    3 months ago


    Durban, South Africa Gigpros Direct Marketing gigpros Full time

    We are looking for an outgoing people's person who loves interacting with people? Do you thrive on making sales and meeting targets ? And are you energetic, friendly and a natural salesperson, then this could be the perfect opportunity for you. We are looking for a Store Account Assistant to join our team and help boost sales for our reputable Retail...

  • Store Manager

    6 months ago


    Durban, South Africa Clicks Group Limited Full time

    **Listing reference**: click_014891**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Durban - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - Are you passionate about retail and service excellence?...

  • Assistant Manager

    6 months ago


    Durban, South Africa Pepkor Speciality Full time

    If you are looking are looking for a Company that offers support, recognition, coupled with a fun working environment, then this is the Company you should join! As an Assistant Manager working for Tekkie Town you will be responsible for managing the floor staff, motivating staff to ensure that their daily targets are met, customer service, and ensuring that...

  • Assistant Manager

    8 months ago


    Durban, South Africa Pepkor Speciality Full time

    The Assistant Manager will support the Store manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager and the business. Also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest...

  • Assistant Manager

    6 months ago


    Durban, South Africa Toys R Us and Babies R Us South Africa Full time

    **Introduction**: Retail Assistant Store Manager Toys R Us and Babies R Us are well established international brands. Commonly referred to as the “World’s Greatest Toy Stores”, Toys R Us SA currently boasts 60+ physical stores, two of which are located in Namibia, botswana and Zambia, as well as an ALL NEW AWWWESOME online store. The key focus of the...

  • Store Manager

    6 months ago


    Durban, South Africa Kayur Investments Full time

    A leading retailer based in Durban has now expanded and the group is seeking a Store Manager to lead and manage the store. **Purpose**: Oversee the daily operations of the store and ensure smooth and effective running. Maintain constant and effective contact with customers and staff and ensure great customer experiences and monitor the financial performance...

  • Store Manager

    6 months ago


    Durban, South Africa Kayur Investments Full time

    A leading retailer based in Durban has now expanded and the group is seeking a Store Manager to lead and manage the store. **Purpose**: Oversee the daily operations of the store and ensure smooth and effective running. Maintain constant and effective contact with customers and staff and ensure great customer experiences and monitor the financial performance...