Trainee Manager

4 days ago

Midrand, South Africa Dis-Chem Pharmacies Full time

Dis-Chem Pharmacies has an opportunity available for a Trainee Manager for their Midrand stores. You will learn overall store operations under the direction and supervision of a store manager. Performs a wide range of retail operational duties under the general guidance and support of an experienced individual.

Minimum Requirements:

- Grade 12/ Matric
- Minimum of 1 - 2 years’ experience in store retail management disciplines including but not limited to stock management, cash, reporting, expense control, and customer service
- Diploma in Financial / Admin or a relevant 3-year Diploma
- Computer literate – MS Office
- Willing and able to work retail hours
- Valid driver’s license
- Own reliable transport

Job Specification:

- Ensures the processing of items including but not limited to goods in transit, cycle counts, and physical stock to system matches, stock takes, addressing of shrinkage, and overall stock levels.
- Ensures efficient stock flow to the sales floor.
- Participate, assist, and support in the management of shrinkage. Participate, assist, and support in the ordering of stock to maintain correct stock levels FMCG, Health, and Beauty when required.
- Assist with the planning, implementation, and maintenance of promotional stock displays in FMCG, Health, and Beauty.
- Assist with the adherence, implementation, and maintenance of labeling, pricing, and layout standards in FMCG, Health, and Beauty.
- Assist with goods receiving duties guided by the standard operating procedures.
- Participates in the delivery of transaction integrity for incoming goods receipts and outgoing returns guided by the company internal control procedures.
- Assist with reconciliation of daily ZMove Packs in accordance with Receiving policies and procedures.
- Assists with achieving set store sales targets, including but not limited to FMCG, Health, and Beauty.
- Partner with all heads of departments to ensure targets are met.
- Support management to ensure promotions are effectively executed.
- Assist management to coordinate with other stores to share knowledge, plan promotional activities, or achieve goals.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.
- Support management to determine all profit and sales objectives and propose strategies to maintain inventory levels and manage all work guided by the store policies and procedures.
- Propose innovative ideas to senior management to increase market share.
- Assist in the development of regional retail strategies to raise customers’ pool, expand store traffic, and optimize profitability in FMCG, Health, and Beauty.
- Assist with daily cash-ups and review of the reconciliation’s packs and paperwork.
- Assist with the efficient scheduling of the point-of-sale area to maintain efficient service standards.
- Assist with the monitoring of the store expenses as well as stock adjustments to the correct GL accounts.
- Support in analyzing and interpreting Financial Income statements.
- Assist in ensuring all expense (ordering and monitoring) related items are controlled and managed within budget.
- Support management with transaction integrity throughout the store guided by company internal control procedures.
- Support in ensuring the accuracy and completeness of branch transactions.
- Support management to improve cashier service levels and cashier productivity rates.
- Assist with controlling overtime and casual spend.
- Assist with sign off and investigation of run ends daily.
- Support management to disseminate, collate, and report all relevant information between store and department managers.
- Assist in any internal or external audits conducted in store.
- Assist with addressing customer complaints promptly and regulate both complaints and compliments.
- Assist with ensuring that the customer request system is operational and actioned daily.
- Encourage and report on new loyalty signups continuously.
- Assist with ensuring accurate manual processing of points to customer accounts.
- Assist with providing customers with feedback regarding queries and complaints.
- Assist with people administration duties, including but not limited to leave management, scheduling, and staff file management.
- Facilitate human resource processes, submissions, and documentation for the store in compliance with standard operating procedures.
- Account for the execution and transaction on the workforce management system (KRONOS) within the store. This includes but is not limited to master data and transactional management.
- Assist the store with the delivery of HR policies and system implementations.
- Support management to ensure employees receive training where necessary and collate feedback from employees on training sessions attended.
- Participate and engage in meetings, workshops, and other learning opportunities.
- Assist managers in completing assigned tasks for on-the-job learning purposes.
- Completion of all required learning programs and assessments to be deemed competent.
- Ensure Portfolio of Evidence is filed and kept up to date and ensure sign off with Regional Admin Manager.
- Housekeeping must be in accordance with Dis-Chem standards and ensure store cleanliness.
- Adhere to Dis-Chem Policies and Standard Operating Procedures.
- Adhere to Dis-Chem Health and Safety Regulations.
- Adhere to the Dis-Chem uniform and personal appearance policy.

Competencies:

Essential:

- Sound knowledge and understanding of retail store management disciplines with retail admin experience.
- Communication Skills
- Business Acumen
- Interpersonal Skills
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps, and staff
- Strong analytical skills and time management

Special conditions of employment:

- Willing and able to work retail hours
- Local traveling – valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records

Remuneration and benefits:

- Market related salary
- Medical aid
- Provident fund
- Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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