▷ [15h Left] Reservations Travel Consultant
4 days ago
Duties:
- Develop and maintain excellent working relationship with Tour Operators.
- Design requests of exclusive experiences in Cape Town.
- Preparation of tailor-made offers and travel documents, preparation of travel programs and administrative process.
- Oversee and manage the guests itinerary and ensure that it is executed successfully.
- Manage and assist guests from their time of arrival until their time of departure.
- Supervise current Tour Programs and services provided.
- Supervise and interact with other providers as well as assist in finding new potential service providers of high standards.
- Book and supervise all Tour Guides and drivers working for Samsara Africa Travel Operations Department.
- Provide consultation regarding travel and tourism products and all other information on traveling to clients.
- Send, receive, and process e-mails with third parties on behalf of the company.
Requirements:
- Exceptional customer service skills.
- Good judgement and adept use of travel research and technologies.
- Passion for travel.
- Minimum two years of experience.
- The position requires an above-average level of knowledge about Tourism Products/Packages in South Africa.
- Excellent communication skills in verbal and written English, be eloquent. telephonically, be detail-oriented, and be able to provide efficient customer service.
- Proven ability to work independently and handle bookings unsupervised.
- Willingness to learn and adapt quickly during the initial training period.
- Flexibility in working hours and availability for emergency phone duty.
Benefits:
- Commission
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