Senior Backup Engineer
1 month ago
Qualification and Experience Required:
- IT Diploma/Degree
- ITIL v3 Foundation certification preferred
- Veeam or Rubrik Backup certification
- 3-6 years experience in the backup environment using Rubrik and Veeam
- 3+ years hands-on experience designing, deploying, and maintaining large backup and restore environments.
- Strong knowledge and experience with backup and restore principles and design.
- Knowledge of UNIX and Microsoft operating systems as it pertains to backups and restores.
- Knowledge of SAN based backups and restores
Responsibilities:
- Responsible for implementing backup policies at a customer.
- Create business recovery plans, developing data backup processes, solving technical issues.
- Provide 1st and 2nd level problem management and resolution for the backup of hundreds of servers using multiple backup utilities, the tape libraries and drives.
- Maintain guides and procedural documentation.
- Provide On-Call support for backup job failures, user restore needs, and tape, tape drive and tape vaulting issues.
- Coordinate with the SAN Team to test and implement new backup requests.
- Responsible for schedule/workload balancing, management of media, including the tape vaulting process and media management related activities.
- Participate in projects for new software/hardware implementation.
- Develop and execute new processes and procedures relating to the backup utilities.
- Develop and administer Computer Operator training and training documentation relating to the operational functions of backup utilities
Functional Support:
- Perform daily backup and restore administration, maintenance, troubleshooting and monitoring functions.
- Perform upgrades and migrations for backup and restore hardware and software.
- Troubleshoot issues with regards to backup and restore environments.
- Perform additional backup and restore related duties as required.
- Proactively address performance issues as it relates to the backup solution and its associated components.
- Provide resolution of issues and provide post-mortem review and analysis.
- Configuration review of existing architectures and designs
- Provide solution to any complex IT related challenges in the organization.
- Creating comprehensive technical documents
- Monitor backups and restore status in reference to performance as well as usage and trends analysis.
Project Manager:
- Work on critical backup and restore related projects
- Plan, design, and implement networked systems, including configurations; support/troubleshoot network problems; coordinate with vendors for installation of such items as Servers, Operating systems, application; projects implementation; providing training and assisting with project
Evaluate and Improve:
- Have interaction and communication with differing levels of management including meetings, presentations, and authoring detailed technical documentation
- Help evaluate new products and provide system engineering recommendations based on analysis.
- Perform regular IT audit to discover areas of weaknesses and fortify them.
Reporting & Continuous Improvement:
- Keep up with trends in the constantly evolving information technology industry.
- Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results
- Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required.
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