[Only 24h Left] Head of Retail South Africa – Cape Town

3 weeks ago

South Africa Jobted ZA C2 Full time

Position Purpose

This role is responsible and accountable for the overall strategy, sales, marketing, profitability and operations of the retail division. This role will provide clear direction to deliver on budgets and display inspirational leadership across a diverse team.

Key Responsibilities

Strategy

Develop, execute and update strategic expansion plan for new store openings
Provides input into the strategic direction for the Retail Department in relation to turnover, profitability, budgets and departmental structure
Develop strategic plan to achieve sustainable long term growth for the division
Manage relevant reporting of management and financial information for the retail department
Maintain and develop the companys image and reputation through compliance with all relevant legislation and company policies
Plan and manage internal communications to all team members within the retail department
Determine return on investment for merchandising and marketing programs to make recommendations for future strategies that drive sales
Responsible for ensuring short & long term strategic and tactical objectives fully support strategy

Operations

Deliver agreed sales and profit targets for the retail division
Responsible for providing outstanding levels of customer service and customer satisfaction
Holds staff accountable to ensure exceptional customer service
Ensures staff are fully trained on all company products
Design and implement the annual sales & marketing plan for the retail business
Work with the Product Manager & Wholesale Marketing Director on new product development feasibility and execution, and on merchandising, product selection, promotions and offerings
Work in conjunction with Finance and IT to develop sound, cost effective tracking systems on par or beyond competition
Report to the CEO on a monthly basis performance against budget
Management of the POS system in delivering the requirements of the retail team and utilizing information in making informed decisions in the ongoing management
Assess product range including pricing
Manage each store in line with agreed target ratios on labor and stock shrinkage
Ensure store and staff presentation are in line with corporate objectives for the brand
Forecasting sales volumes for operations needs
Manage and supply the sales forecast by SKU for all stores on a monthly basis to marketing & operations and transpose into LE1, LE2 & FY budget requirements and lead the S&OP process from a sales perspective
Through effective training, instill a culture that ensures all Retail employees understand the Company Brand and have complete product knowledge that can be transferred to the consumer

Marketing

Executes the Companys brand equity, understanding that the retail stores are the most direct way for consumers to experience the company brand
Maintain awareness of consumer desires within the retail stores and work with the Marketing Department to execute those selected
Monitor sales of seasonal and promotional product ranges and report performance
Monitor and analyze each stores sales performance by product segment and take instore action and advised marketing as required

Logistics
Work with the Supply Chain Manager to establish the most efficient order/delivery process for stock

Maintenance, Agreements & Contracts

Manage all store lease negotiations on an ongoing basis including new options and renewals
Manage third party service agreements
Ensure that all equipment and machinery are fully operational and in good repair
Conduct quarterly maintenance reviews on each site
Staff Development & Management

Understand & ensure compliance with the relevant labor laws governing employees
Manage the recruitment process for all retail management
Develop leadership & implement a training schedule to include company history, policies & procedures, product knowledge and customer service
Counsel, coach and guide management team on proper techniques, operational issues and human resources
Motivate staff to achieve desired sales & profit results
Communicate regularly with the Training Manager, Retail Manager, Store Managers and appropriate management in regards to sales, P/L, Service and best practice
Provide direction to the Store Manager in setting targets & contribute to action plans to achieve these targets
Analyze daily sales figures for retail and compare to forecasted figures
Provide sales information to staff and utilize in incentive programs
Work with the HR department in the selection, training, development and succession planning of current and future staff in all states
Responsible for regular coaching and performance evaluations of all direct reports.

Work Health & Safety

Apply best practice and ensure compliance with all OHSA legislation
Ensure new retail store shop fitting supports a safe work environment that minimizes risk to employee health and wellbeing
Ensure OHSA standards are strictly observed (or company standards where they exceed statutory requirements)
Enforces food safety and hygiene standards in store at all times

Personal Characteristics

Strategic thinker, strong analytical skills
Ability to mentor, guide and inspire teams to develop a strong-productive team
Entrepreneurial with ability to think outside the box
Ability to deliver direction and motivate teams to achieve results based on sound strategy
Assigns the highest priority to customer satisfaction and is committed to quality
Sets clear performance targets, provides direction and defines responsibility
Fully utilizes diversity of team-members to achieve superior business success

Skills and Competencies required

Minimum of 4 - 6 years in field area of Hospitality and/or Retail Senior management in a premium environment
Proven record of successful conceptual development and strategic implementation
Proven track record with increasing responsibilities and the ability to manage effectively areas of profit/loss with a growth oriented multi-unit organization
Previous food/chocolate Industry experience preferable
Intermediate computer skills (Excel, Word, Outlook, Power Point)
Strong written and verbal communication skills
Creative and innovative problem solving skills

  • Sales Assistant | Cape Town International Airport | Footwear Retailer

    2 weeks ago

    South Africa Jobted ZA C2 Full time

    We are looking for a Sales Assistant to join our team at Cape Town International Airport for a fixed term contract of 6 months. We are looking for a well-spoken, sales driven individuals that has a passion for retail and working with people. It will be required of the Sales Assistants to be flexible with shifts as the operating hours of the store in Cape...

  • High Salary: Sales Assistant | Cape Town International Airport | Footwear Retailer

    1 week ago

    South Africa Jobted ZA C2 Full time

    We are looking for a Sales Assistant to join our team at Cape Town International Airport for a fixed term contract of 6 months. We are looking for a well-spoken, sales driven individuals that has a passion for retail and working with people. It will be required of the Sales Assistants to be flexible with shifts as the operating hours of the store in Cape...

  • ▷ Only 24h Left: Speech Therapist

    1 month ago

    South Africa Jobted ZA C2 Full time

    Allmed is seeking dedicated Speech Therapist to join our rehabilitation team in Cape Town. Job Type: Locum/ Ad-hock Requirements: - Degree in Speech Therapy - Current HPCSA registration & Malpractice Insurance - Up-to-date CPD status - Minimum 3 years' experience in a rehabilitation environment Apply today and join our committed rehabilitation team!

  • ▷ Only 24h Left: Head of Academics

    2 weeks ago

    South Africa Jobted ZA C2 Full time

    About the Role: Our client is seeking an experienced and dynamic Head of Academics to lead and drive the academic strategy across its three schools. The successful candidate will have strong leadership skills, a passion for education, and a proven track record in academic strategy development and implementation. In this senior leadership position, you will...

  • Only 24h Left: Head of Academics

    1 week ago

    South Africa Jobted ZA C2 Full time

    About the Role: Our client is seeking an experienced and dynamic Head of Academics to lead and drive the academic strategy across its three schools. The successful candidate will have strong leadership skills, a passion for education, and a proven track record in academic strategy development and implementation. In this senior leadership position, you will...

  • Sales Assistants | Cape Town | Upmarket Tobacco Retailer

    1 month ago

    South Africa Jobted ZA C2 Full time

    We are looking for passionate, energetic, and confident sales assistants to drive positive energy and excitement around our brand and products. The Sales Assistant vacancies are based in both the Southern and Northern Suburbs of Cape Town. We are looking for Sales Assistants that will offer excellent customer service and be proud to be part of our brand and...

  • ▷ (Only 24h Left) Head: Reporting

    1 month ago

    South Africa Jobted ZA C2 Full time

    Your key responsibilities include: - Overseeing the preparation of reporting that the annual financial statements - Oversee the preparation of reports that go to external stakeholders - Contribute Qualifications/ Knowledge - Strong written and verbal communication skills, with the ability to interact with a diversified range of internal and external...

  • ▷ Only 24h Left: MANAGERS ASSISTANT/SALES PROCESSOR

    1 day ago

    South Africa Jobted ZA C2 Full time

    MANAGERS ASSISTANT/SALES PROCESSOR Industry: Automotive Industry Location: Maitland (Cape Town) Salary: R7 000 R8 000 (Negotiable depending on experience) A Wholesaler and retailer of automotive replacement parts are currently looking to employ a Managers Assistant/ Sales Processor to start immediately, or as soon as possible, at their branch in...

  • Medical Equipment Sales Rep

    1 month ago

    South Africa Jobted ZA C2 Full time

    We are seeking an experienced Medical Sales Representative to join our team in Brackenfell, Cape Town. This is an urgent requirement for a dedicated professional with a strong background in Sonar and Ultrasound sales. Location: Cape Town Car: Own car required Applicants: Only from South Africa and Cape Town Urgency: Immediate Benefits: Vehicle allowance,...

  • (Only 24h Left) Industrial Electrician

    1 day ago

    South Africa Jobted ZA C2 Full time

    CK Africa Talent is recruiting for a skilled Industrial Electrician/Team Leader to join a dynamic company based in Parow Industria, Cape Town. This is an exciting opportunity for professionals looking to take their career to the next level! Key Responsibilities: - Install, maintain, and repair electrical equipment, including control panels, motors, and...

  • ▷ (Only 24h Left) Regional Head: Commercial Banking and Transformation

    5 days ago

    South Africa Jobted ZA C2 Full time

    MAIN PURPOSE OF THE ROLE: - A well-established business is seeking to appoint a Regional Head: Commercial Banking and Transformation in the following areas: Western Cape / Centurion / Limpopo - To manage the Commercial Banking and Transformation Regions and provide leadership to ensure that key strategic objectives are met. Minimum Education and...

  • ACCOUNT MANAGER

    3 days ago

    South Africa Jobted ZA C2 Full time

    Qualifications & Experience: - Bachelors degree in business, Marketing, or related field preferred. - Proven experience in account management or a similar client-facing role. - Strong communication, negotiation, and problem-solving skills. - Ability to build and maintain professional relationships. By submitting any Personal Information to MPRTC in any form...

  • ▷ [Only 24h Left] Office Administrator

    1 month ago

    South Africa Jobted ZA C2 Full time

    Job Description: My client, a leading provider of solar water heating solutions in South Africa, specializing in cutting-edge solar technologies, is looking for an Office Administrator that is a highly organized, logical thinker with strong attention to detail. The ideal candidate will work closely with the management team and thrive in a structured,...

  • ▷ [Only 24h Left] COO (Mauritius)

    1 month ago

    South Africa Jobted ZA C2 Full time

    Role's Purpose: They will be a key member of the senior management team, reporting only to the CEO. The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth. Key Responsibilities: - Operational Management: - Oversee daily operations of the bank including IT, HR, Regulatory Compliance, Customer...

  • Retail Business Development Manager | Cape Town

    1 month ago

    South Africa Jobted ZA C2 Full time

    Join a dynamic national retail sales and distribution team, where you will be responsible for fostering and growing key relationships within the Western Cape retail investment market. Your primary focus will be on engaging with IFAs, DFMs, multi-managers, and LISP platforms. With a strong presence in the retail investment market, your network and industry...

  • ▷ (Only 24h Left) Tractor Technician

    1 month ago

    South Africa Jobted ZA C2 Full time

    Minimum Requirements: - Must have a minimum of 5 years experience working on John Deere Tractors | Agricultural Implements - Must be a Qualified Tractor | Diesel Mechanic - Must have experience with big frame Tractors - Valid Drivers License Essential - Contactable References and Payslips required Salary Structure: - Basic Salary negotiable depending on...

  • Retail Business Development Manager | Western Cape

    4 weeks ago

    South Africa Jobted ZA C2 Full time

    Job Title: Retail Business Development Manager Location: Western Cape Reports to: Head of Retail Business Unit: Investment Management (Retail Division) Job Summary: The Retail Business Development Manager will play a key role in driving the growth of the companys retail investment portfolio in the Western Cape. This individual will be responsible for...

  • Senior Mechanical Engineer

    4 days ago

    South Africa Jobted ZA C2 Full time

    Job Title: Senior Mechanical Engineer Location: Netherlands Salary: To be discussed in the Interview Vacancy Type: Full-Time Closing date for applications: End Dec 2024 Non- negotiable qualifications and experience required: - Bachelors or Masters degree in Mechanical Engineering or a related field. - Minimum of 5-10 years of experience in mechanical...

  • Head Chef

    1 month ago

    South Africa Jobted ZA C2 Full time

    Candidate Requirements: - Must have a formal chef qualification - Must have 5-10 years of previous experience in a 5* lodge environment - Must have experience with International cooking - Maintaining a high standard of Kitchen Hygiene - Ordering, cost control, stock-taking and control of the kitchen - Maintaining and overseeing all kitchen staff - Staff...

  • ▷ (Only 24h Left) Executive PA

    4 weeks ago

    South Africa Jobted ZA C2 Full time

    Minimum Requirements: - 6-8 years of experience with a minimum of 3 years in an Executive Assistant role supporting senior leaders. - Must be fluent in reading and writing IsiZulu and English - Experience using Travel & Expense software i.e., Concur. - Highly proficient managing senior level s Outlook calendars. - Advanced skills in Microsoft Suite to...