Director of Retail

Location: Cape Town
Company: International Premium Confectionary Brand (FMCG)

Are you a seasoned retail professional with a passion for premium products? Our international premium confectionary Client is seeking a Director of Retail to lead their retail division and elevate their brands presence in South Africa.

This is not a wholesale retail position. We are seeking a hands-on candidate with strong experience in traditional retail, deep knowledge of the South African market, and exposure to international head office operations. The ideal candidate is a well-rounded, grounded leader who leads by example, uplifts their team, and drives growth.

Key Responsibilities

As the Director of Retail, you will play a critical role in the company, taking full ownership of the retail division. Your responsibilities include, but are not limited to:

- Strategic Leadership

- Develop and implement short- and long-term retail strategies to drive sales and growth.
- Provide leadership, coaching, and development to the retail team, fostering a culture of excellence.
- Analyze market trends to make informed decisions about product selection, pricing, and advertising.

Financial Management

- Take full ownership of the retail departments P&L, budgeting, forecasting, and planning.
- Monitor financial performance, ensuring targets are met, and proactively improve profitability.

Operational Excellence

- Develop and implement operational policies and procedures to optimize efficiency.
- Ensure proper inventory and stock management, including forecasting, replenishment, and merchandising.
- Oversee store operations to maximize customer satisfaction and achieve company objectives.

Customer-Centric Focus

- Continuously improve customer service to enhance customer satisfaction and loyalty.
- Develop and execute sales strategies to increase revenue and profit margins.

- Also responsible for D2C ( E Shop) and pure players and marketing responsibility by way of packaging, campaigns etc

Candidate Profile

- Proven experience in traditional retail management, preferably in premium or FMCG sectors.
- Strong understanding of the South African retail landscape.
- Exposure to international head office operations and best practices.
- Demonstrated ability to manage P&L, budgeting, and forecasting.
- Inspirational leadership style with a hands-on approach.
- Ability to analyze market trends and make strategic decisions to drive growth.

Be part of a global brand known for quality and innovation. Youll have the opportunity to make a significant impact by leading retail division, working with a dynamic team, and shaping the future of thebrand in South Africa.

As this is a crucial role in the company, relevant background checks will be completed