(fluent German

2 months ago


Cape Town, South Africa SupportYourApp Full time

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes 💛

What You Will Do:

- Providing exceptional customer and technical support via calls, emails, and chats
- Gathering required technical information to ensure resolution of complex cases
- Working with cross-functional teams
- Ensure customers' satisfaction
- Securely work with customers’ sensitive information

What you need to succeed in this role:

- Excellent German and English (at least C1, written and verbal)
- Basic knowledge of Intercom
- Experience in handling communication with the customers via phone calls
- Ability to work collaboratively in a team
- Independent and proactive approach to work
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

- Technical background
- Degree in computer science or information technology

Benefits and Perks:

- Fixed schedule: Monday to Friday, 9 AM–5 PM, CET
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.



  • Cape Town, South Africa DigiCert Full time

    **ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help...


  • Cape Town, South Africa DigiCert, Inc. Full time

    at DigiCert Cape Town, South Africa ABOUT DIGICERT We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically...


  • Cape Town, South Africa SLICKAM Recruitment Full time

    **Job Spec** - Freelance - Full-time - Flexible working hours - 100% remote from anywhere in Germany/South Africa/ Namibia Tasks - Plan and design the adoption of Agile across multiple teams - Provide training sessions on Agile frameworks, like Scrum, Kanban, etc. - Foster a culture of openness and psychological safety - Coach leaders (like product owners,...


  • Cape Town, South Africa eKomi Full time

    Are you a detail-oriented professional fluent in German and English? Join our dynamic and growing company as an **Accounts Receivable Specialist** and become a key player in our finance team! **Key Responsibilities**: - **Manage** and monitor accounts receivable ledger. - **Process** and reconcile invoices promptly. - **Communicate** with German-speaking...


  • Cape Town, South Africa SupportYourApp Full time

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as an **Account Executive Consultant **today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...


  • Cape Town, South Africa Crew Life at Sea Full time

    Position: German International Host Key Responsibilities: - Greet and welcome guests in a friendly and professional manner - Assist guests with any inquiries or requests they may have - Provide information about ship activities, events, and ports of call - Coordinate and lead group activities and events for German-speaking guests - Ensure all guest needs are...


  • Cape Town, South Africa Simglobal Recruitment Full time

    Fluent German Speakers We are looking for all those that are looking for a job that exposes them to international standards in the work place, a job that gives endless growth opportunities within South Africa and the world at large, great remuneration packages and opportunities to travel the world. Make use of your German language skills and get yourself a...

  • Accounting Manager

    6 months ago


    Cape Town, South Africa Remoteca Limited Full time

    **Job role**: Accounting Manager (German Speaking) - Remote **The Role**: We're seeking a versatile and dynamic Finance Manager to oversee our bookkeeping operations and take charge of a broad spectrum of financial responsibilities. This role is pivotal in maintaining up-to-date Management Information, analyzing variances, and generating comprehensive...


  • Cape Town, South Africa Crew Life at Sea Full time

    ***:**Position: German International Host** *** Key Responsibilities**: *** - **Greet and welcome guests in a friendly and professional manner** *** - **Assist guests with any inquiries or requests they may have** *** - **Provide information about ship activities, events, and ports of call** *** - **Coordinate and lead group activities and events for...


  • Cape Town, South Africa ABC Worldwide Full time

    We are seeking motivated and detail-oriented Junior FIT Consultants to join our team in Cape Town. The ideal candidates will be fluent in German and have a passion for creating unforgettable travel itineraries. This is a full-time position based at our client's offices in Oranjezicht, Cape Town.Key Responsibilities: Design and develop customized...


  • Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

    We are seeking a highly skilled German Language Training Specialist to join our team at Black Pen Recruitment. As a key member of our language training department, you will be responsible for delivering high-quality German language training sessions to individuals and groups.Job Description:As a German Language Training Specialist, your primary...


  • Cape Town, South Africa Initiate International Full time

    Calling all travel enthusiasts with outstanding customer service! Are you fluent in German and English, eager to assist travellers planning their dream vacations, and passionate about ensuring unforgettable experiences?  If you’re ready to be part of a dynamic team in Cape Town, South Africa, join a leading travel company as a German speaking Customer...

  • German Service Agent

    6 months ago


    Cape Town, South Africa Believe Resourcing Full time

    **Salary**:R18 269 plus **Benefits**: - Full training - Night shift allowance when applicable - Customized incentive programme - Free medical aid for the main member - Group life cover - Fantastic employee assistance program (EAP) - Subsidized transport within a radius of 35km - Performance incentives monthly Working hours are rotational within a 24/7...


  • Cape Town, South Africa Red Ember Recruitment (PTY) Ltd Full time

    Job DescriptionRed Ember Recruitment is looking for someone for our client to assist clients with travel requirements including but not limited to booking flights, hotels, rail, arranging car hire, airport parking and advising on travel visas. Primary Objectives and Responsibilities:Manage a portfolio of existing clients and accountsOffer first class...

  • Technical Support

    1 month ago


    Cape Town, South Africa Datafin Recruitment Full time

    ENVIRONMENT: A Germany-based company focused on innovation-driven growth is seeking a skilled and enthusiastic Technical Support Specialist fluent in German to join their Cape Town based team. A qualification in IT or a related technical discipline is preferred, along with 2-3 years of experience in a support role, ideally with a technical focus....


  • Cape Town, South Africa SET Recruitment Consultants Full time

    **German Payroll Specialist** **Location**: Remotely **Employment Type**: Full-Time **About the Position**: Set Consulting is on the lookout on behalf of a leading firm in human capital management, who is seeking a motivated Payroll Specialis to join their team remotely or anywhere. in Germany. In this role, you will be responsible for acceptance,...

  • Team Leader

    3 weeks ago


    Cape Town, South Africa Surgo HR & Training Full time

    Job title : Team Leader - GermanJob Location : Western Cape, Cape TownDeadline : December 12, 2024Quick Recommended Links Jobs by Location Job by industries Overview: The CSR Team Supervisor - German is responsible for leading and managing a team of Customer Service Representatives (CSRs) to ensure the delivery of high-quality customer service. This role...

  • Team Leader

    2 weeks ago


    Cape Town, South Africa Surgo HR & Training Full time

    Job title : Team Leader - German Job Location : Western Cape, Cape Town Deadline : December 12, 2024 Quick Recommended Links Jobs by Location Job by industries Overview: The CSR Team Supervisor - German is responsible for leading and managing a team of Customer Service Representatives (CSRs) to ensure the delivery of high-quality...

  • German Claims Handler

    8 months ago


    Cape Town, South Africa Merand Corbett & Associates Full time

    ? Key Responsibilities: - Communication and processing arrangements for medical insurance claims - Efficient claims handling, including data entry and invoice assessment - Friendly and outstanding customer service - Thrive in a multi-lingual and multi-cultural environment ? Requirements: - Fluent in German and English - Minimum Matric qualification,...


  • Cape Town, South Africa Initiate International Full time

    Are you eager to elevate your expertise in B2B sales? Fluent in German and thrive in the fast-paced world of eCommerce? If so, this opportunity with a leading global eCommerce firm in Cape Town, South Africa, awaits you! They seek a German-speaking B2B Sales Representative to spearhead market expansion and drive growth. If you’re a German-speaking B2B...