Dispensary Manager

Dis-Chem Pharmacies require the services of a Dispensary Manager for their Weltevreden store. Manage and supervise the dispensary, including self-medication and staff. Ensure the provision of pharmaceutical care by taking responsibility for the patients’ related needs, and being accountable for meeting these needs.

Requirements:

Essential:

- Grade 12 / Matric
- BPharm / equivalent qualification
- Registered with the South African Pharmacy Council (SAPC)
- Registered tutor
- Unisolv experience
- Experience in supervising staff
- Computer literate – MS Office
- Sound numerical skills
- Strong command of the English language and a second language
- Willing and able to work retail hours

Advantageous:

- Previous management experience of at least 7 staff
- Relevant retail/ FMCG experience
- Third additional language
- SAP experience
- E-scripting experience

Duties and Responsibilities:

- Ensure dispensary and self-medication areas are adequately staffed, and that staff work within their scope of practice
- Ensure Good Pharmacy Practice rules regulations are adhered to by staff
- Ensure no expired/short-dated stock is held
- Ensure expired stock is regularly disposed of and kept separate to usable stock
- Ensure negative stock is investigated and managed daily
- Prepare for stocktake in advance
- Follow stock ordering process to reach maximum purchasing compliance
- Maintain stock levels
- Ensure Schedule 6 medication is locked away, and that the register is maintained and balanced quarterly
- Ensure SAPC registration and annual registration fees are kept up to date
- Accurately interpret scripts and act in a professional and responsible manner, and within the legal requirements in accordance with the SAPC
- Capture script details accurately and verify patients’ details on the system
- Ensure accurate picking/packing/labeling and checking of medication and be aware of common dosages as well as important drug interactions
- Provide accurate instructions to patients regarding the correct use of medicine supplied
- Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
- Explain all medical aid costs to patients
- Process all paperwork for accurate submission of claims to medical aids
- Ensure authorisation of chronic, HIV and AIDS, and oncology medication
- Maintain customer profiles on the system
- Merge profiles locally, and UCS should be notified to merge profiles centrally
- Take note of any messages on the customer profile, and take suitable action
- Ensure Dispensary Admin Assistant is trained and in control of the bulk of the dispensary admin

Competencies:

Essential:

- English and second language – Read, write and speak
- Good communication skills, listening
- Basic dosing and important drug interaction
- Customer service/focus
- Supervisor experience, and able to lead by example
- Ability to train other staff members
- Conflict management
- Strong attention to detail
- Sound numerical skills
- Problem-solving
- Team player
- Trustworthy and honest
- Time management
- Able to deal with pressure
- Computer literate – MS Office

Advantageous:

- Knowledge of Retail/ FMCG operations
- 3rd Additional Language
- Knowledge of or experience in Unisolv, SAP and E-Scripting
- Drug and family planning, and complementary medicine

Special conditions of employment:

- Registered with the South African Pharmacy Council
- Willing and able to work retail hours
- Controlled room temperature, security, limited space, health and safety, risk stock
- Physically fit and able to stand for long periods
- Valid driver’s license and own reliable transport
- South African citizen
- Clear credit and criminal records

Remuneration and benefits:

- Market-related salary
- Medical aid
- Provident fund
- Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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