Senior UX Writer

2 days ago

Johannesburg, South Africa Tyme Full time

The Company

TymeX is the tech and operations arm of TymeGroup. Primarily based in Asia, we design and develop software for our business units. We have bank licenses in South Africa, The Philippines, Vietnam and are expanding fast in APAC.

The Team
This role will be part of the Design Team. Our 15-member team consists of UX designers, UI designers, motion designers, researchers, writers, and strategists. We collaborate through catch-ups, critiques, and design operations. Recently, we have won six prestigious design awards.
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The Role

We are currently looking for a skilled and enthusiastic Senior UX Writer who is a citizen of South Africa.

The ideal candidate should possess exceptional UX writing skills, with experience in the fintech industry being an added advantage. Critical thinking, a strategic mindset, and the ability to focus on the big picture rather than individual pages are vital skills we seek in the candidate. The role requires synching in different time zones; however, we don’t require the candidate to fully match different time zones (the working hours will be discussed and agreed upon with the candidate). The applicant can be situated anywhere (remote), or Ideally based in Joburg or Cape town Hybrid with few days in our offices). For those willing to move to HCMC Vietnam, a competitive relocation (as well as delayed relocation) package is available.

- Only applications with a shared portfolio are taken into consideration.

Requirements

- A true passion for UX content writing.
- 4+ years' experience writing for digital products in the South African market.
- A background in UX/product writing, content design or digital copywriting and a portfolio of work to back it up.
- Demonstrable experience collaborating with different teams across countries and time zones.
- The ability to present and defend your UX writing decisions.
- Helping to forge a style and voice for the brand that makes our customers feel safe and understood.
- Ensure that all product messaging—from in-flow micro copy to notifications—is clear, accurate, useful, and true to the brand.
- Helping to ensure consistency in messaging across channels by teaming up with other sources of content in the organization such as POs, designers, and BOs.
- Reviewing data to understand customer behaviour and adapt messaging accordingly.
- Reviewing product messaging before it goes live.

Benefits

- A competitive salary and bonus based on performance.
- Career progress advantages.
- Work with a talented, high-performance multinational design team.
- International working environment and agile culture.
- We have a hybrid working model, part in the office, part remote from everywhere.
- Overseas travel opportunities for training and work purposes.
- Learning opportunities with paid seminars, conferences, and courses – we are keen on internal talent development.
- The company will provide a laptop with the necessary software and is willing to purchase new ones.
- Strong ethics, as well as the opportunity for self-improvement.

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