Warehouse and Logistics Manager

19 hours ago

Johannesburg, South Africa Jobted ZA C2 Full time

Job Duties:

Dispatch:

- Review and improve on distribution routes, route planning and cost optimisation
- Oversee branch logistics planning and execution
- Route plan for all deliveries with drivers.
- Schedule vehicle services and ensure all company vehicles and warehouse equipment are maintained.
- Ensure PODs are returned for capturing purposes.
- Monitor and control trip sheets and daily vehicle trip log report.
- Monitor and control tracking monitoring for speeding and violations, including route deviations.
- Monthly reporting on logistics costs, private vehicle usage and staff deductions.
- Ensure trucks are loaded correctly and correct goods are loaded.
- General house-keeping and maintenance.
- Plan and co-ordinate collection of goods.
- Follow-up on customer queries in collaboration with internal sales.
- Track, monitor and improve delivery KPIs (on time, in full, accurate).
- Implement, maintain and optimise electronic waybill capturing and potential APIs with suppliers.
- Ensure correct labelling, packaging etc fit for destination and/or customer requirements.
- Ensure sufficient stock is kept for boxes, wrapping, labelling etc.
- Reduce manual processes, streamline workflow and automate processes to ensure the company can grow its volumes optimally.
- Oversee the timely and accurate picking, packing, and shipping of export orders in accordance with regulatory requirements.
- Maintain up-to-date records of Bills of Entry and ensure proper documentation is filed for all export-related processes.
- Collaborate with logistics partners to resolve customs-related issues and ensure smooth international shipments.
- Ensure positive customer experience.
- Effective resource allocation, training of staff.

Receiving:

- Receive goods/stock and check that the goods received are correct.
- Assist receiving clerks when required.
- Follow-up on supplier queries in collaboration with procurement.
- Proper follow up and management of RMAs.
- Follow-up on all outstanding IBTs and buy-outs.
- Ensure that the receiving area is clear at all times.
- Coordinate offloading of trucks effectively.
- Ensure accurate, fast and effective labelling, pack away and system capturing.
- Track, monitor and improve receiving KPIs (time, accuracy).
- Ensure correct labelling, re-packaging etc fit for storage capacity.
- Ensure sufficient stock is kept for boxes, wrapping, labelling and other warehouse consumables etc.
- Reduce manual processes, streamline workflow and automate processes to ensure the company can grow its volumes optimally.
- Forward planning for optimal pack away and storage.
- Effective waste management.
- Effective resource allocation, training of staff.

Picking & Packing:

- Reduce manual processes, streamline workflow and automate processes to ensure faster, more accurate and efficient picking, packing and delivery to customer. Improve customer experience.
- Optimal use of space to ensure efficient flow of product.
- Effective resource allocation, training of staff.

Quality Assurance:

- Implement effective processes for QA team to ensure errors are avoided.

Inventory Management:

- Ensure inventory accuracy by implementing stock control measures, minimizing discrepancies, and preventing losses.
- Oversee daily stock counts, cycle counts, monthly stock take and reconciliation processes.
- Implement and enforce stock security measures to protect high-value items from theft or damage.
- Ensure compliance with all company policies for inventory tracking and auditing.
- Inspect buyout shelf and ensure all buyouts are delivered / collected in the same month.
- Slow moving and obsolete reduction programmes to be executed to achieve objectives set by COO.
- Effective waste management.
- Optimal storage and record keeping of all warehouses.

Occupational health, safety and risk management:

- Promote general health and safety within the despatch department.
- Conduct regular inspections of warehouse equipment and facilities to ensure they meet operational and safety standards.
- Identify areas of inefficiency and propose improvement strategies to enhance performance.
- Implement, monitor and maintain CCTV of all warehouse areas.
- Implement control to mitigate risk of theft or loss.
- Manage discipline within the warehouse.

Requirements:

- Tertiary qualification in Warehouse or Logistics Management/Supply Chain Management.
- 3-5 years exp. in a similar role
- Strong people management experience
- Experience in dealing with customers and logistics providers.
- Warehouse Management System (WMS) Implementation experience.
- General system, SOP, controls implementation
- Fleet Management

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