Account Management Specialist

4 weeks ago


Johannesburg, Gauteng, South Africa Infotree Global Solutions Full time

Job Description:

At Infotree Global Solutions, we are seeking a skilled Account Management Specialist to support our account team in building strong customer relationships and driving business growth in the mining industry.

Responsibilities:

  • Collaborate with the account team to develop and maintain positive customer relationships.
  • Assist in organizing customer visits and negotiations to ensure successful outcomes.
  • Support the account team in identifying customer needs and providing valuable insights to inform business decisions.
  • Provide critical information to support the negotiation and implementation of contracts with key accounts.
  • Coordinate communication and interfaces with customers at all levels to ensure seamless collaboration.
  • Facilitate internal communication across sales roles and segments to drive business objectives.
  • Support the account team in meeting revenue and share goals within assigned accounts.
  • Act as a champion for the voice of the customer within the business, driving customer-centric initiatives.
  • Contribute to projects aimed at improving customer relationships and customer value, and driving business growth with key accounts.

Qualifications:

A college or university degree in marketing, sales, or a related field, or an acceptable combination of education and experience is required.

This role may require licensing for compliance with export controls or sanctions regulations.

Experience in the mining segment is highly beneficial.



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