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Business Analyst
1 month ago
Ref: 4826
Location: PE/Gqeberha
Salary: R16 000 to R20 000 per month commensurate with qualification and experience
- Collaborate with stakeholders to identify business needs and objectives
- Conduct interviews, workshops, and surveys to collect detailed information
- Document business requirements clearly and concisely for approval
- Analyse existing business processes and identify areas for improvement
- Assist in designing efficient workflows and business processes
- Support the development of process documentation, including flowcharts and diagrams
- Maintain effective communication with stakeholders across departments
- Translate technical information into business-friendly terms and vice versa
- Present findings and recommendations to teams and management
- Create and maintain documentation such as business requirement documents (BRD), functional specifications, and project reports
- Ensure that all documents are updated and stored in a central repository for easy access
- Support in gathering and analysing data to inform decision-making
- Produce regular reports based on analysis, highlighting key insights
- Assist with user acceptance testing (UAT) to ensure business requirements are met
- Track and document issues raised during testing and ensure they are resolved
- Provide support in larger projects and assist in managing timelines, deliverables, and risks
- Participate in project meetings and contribute to problem-solving
- Bachelor's Degree in Business, Information Technology, or related field
- 1 to 2 years of experience in business analysis or similar role
- Exposure to process mapping, requirements gathering, or project coordination
- Strong analytical and problem-solving abilities
- Proficient in Microsoft Office Suite
- Basic knowledge of data analysis tools (e.g. SQL, Excel. Power BI) highly advantageous
- Ability to work collaboratively in a team environment
- Excellent communication and presentation skills
- Attention to detail and the ability to manage time effectively
A competitive salary and the opportunity to work with a dynamic team in a fast-paced environment.