Customer Service Representative
3 weeks ago
Job Title: Shop Assistant
Hudson Rubber is seeking a skilled Shop Assistant to join our team. As a Shop Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with sales and stock management.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Maintain a clean and organized store environment, including restocking shelves and tidying up the sales floor.
- Assist with sales and stock management, including processing cash and card payments, handling customer refunds, and balancing cash registers.
- Be responsible for reporting discrepancies and problems to the Store Manager.
- Give advice and guidance on product selection to customers.
- Deal with customer complaints in a professional and courteous manner.
- Manage stock taking and maintain accurate stock records.
Requirements:
- A friendly and engaging personality, with excellent communication and interpersonal skills.
- Some retail experience, preferably in a similar role.
- Comfortable working with members of the public, with a confident and helpful manner.
- A comprehensive understanding of your area of sales, with knowledge of inventory techniques and a smart appearance.
- Computer literacy and proficiency in Pastel is an added advantage.
- Fluency in Afrikaans and English is required.
Language: English
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