Customer Service Representative

3 weeks ago


Pretoria, Gauteng, South Africa Hudson Rubber Full time

Job Title: Shop Assistant


Hudson Rubber is seeking a skilled Shop Assistant to join our team. As a Shop Assistant, you will be responsible for providing excellent customer service, maintaining a clean and organized store environment, and assisting with sales and stock management.


Key Responsibilities:



  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Maintain a clean and organized store environment, including restocking shelves and tidying up the sales floor.
  • Assist with sales and stock management, including processing cash and card payments, handling customer refunds, and balancing cash registers.
  • Be responsible for reporting discrepancies and problems to the Store Manager.
  • Give advice and guidance on product selection to customers.
  • Deal with customer complaints in a professional and courteous manner.
  • Manage stock taking and maintain accurate stock records.

Requirements:



  • A friendly and engaging personality, with excellent communication and interpersonal skills.
  • Some retail experience, preferably in a similar role.
  • Comfortable working with members of the public, with a confident and helpful manner.
  • A comprehensive understanding of your area of sales, with knowledge of inventory techniques and a smart appearance.
  • Computer literacy and proficiency in Pastel is an added advantage.
  • Fluency in Afrikaans and English is required.

Language: English



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