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Automotive Claims Specialist
2 weeks ago
The successful candidate will be responsible for managing a team of Claims Relationship Managers, ensuring that they are managing and maintaining professional relationships and the performance of MBRs, in line with Santam's objectives.
The role involves managing and overseeing the daily operations of the CRM team, with a focus on the end-to-end motor vehicle repair process. This includes identifying and assisting to develop and implement processes and procedures to improve the motor vehicle repair process and conducting regular audits to ensure quality and compliance.
