Shopify Plus Expert
4 days ago
Auxo Digital is a cutting-edge digital eCommerce and marketing agency dedicated to launching and growing emerging brands.
We collaborate with global brands, leveraging our expertise to enhance their online presence and drive their success.
Our team has earned a reputation as one of North America's most respected e-commerce agencies, and we're expanding into the Middle East.
Your RoleAs Head of Ecommerce Delivery, you'll be responsible for leading the launch and expansion of our new branch in the Middle East.
Closely collaborating with the Founder, you will contribute significantly to shaping the strategy, execution, and growth of our ambitious expansion.
This position involves developing a dynamic powerhouse, steering a multi-million-dollar business unit, and setting bold new benchmarks for digital commerce in the region.
You'll be tasked with scaling our Shopify Plus and VTEX delivery practice into a highly successful business unit over the coming years.
In this leadership role, you'll oversee our Strategy, UX, Development, Project Management, and QA teams, ensuring superior profitability, structure, and operational success.
Your focus will be on financial performance, operational efficiency, and driving industry innovation as you build and scale a world-class e-commerce practice.
Key Responsibilities- Direct cross-functional teams, ensuring effective project execution from strategy and design through final delivery.
- Develop and execute strategies to drive financial performance, operational efficiency, and industry innovation.
- Source and develop talented professionals for delivery departments, ensuring exceptional service delivery excellence.
- Nurture client relationships, ensuring high satisfaction and addressing concerns proactively.
- Build and expand Shopify, CRO, and VTEX practice areas, ensuring best-in-class execution.
- Lead hiring and recruitment efforts, building a skilled team of project managers, strategists, and freelancers.
- Maintain high-quality assurance standards across all departments.
- Engage directly with clients, fostering strong relationships, high satisfaction, and consistent service excellence.
- 5+ years in an e-commerce agency, leading project management, delivery, or strategy.
- Experience managing ecommerce projects throughout the SDLC (Shopify, VTEX, Magento, etc.).
- Scrum Master certification or equivalent Agile experience.
- Proven ability to manage P&L responsibilities, ensuring financial and operational efficiency.
- Full Project Lifecycle Management, overseeing projects from strategy and design through final handover.
- Excellent client engagement skills, capable of building lasting relationships and ensuring high-class service delivery.
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