Risk Management Specialist

2 days ago


Sandton, South Africa LexisNexis Risk Solutions Full time

About LexisNexis Risk Solutions:

We are the essential partner in assessing risk, offering solutions to drive revenue growth, maximize operational efficiencies and improve customer experience.

Our solutions help customers solve difficult problems in Anti-Money Laundering, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.

You can learn more about us at our website.

About our Team:

Join a high-performance sales team dedicated to partnering with organizations in Africa to address and solve complex risk problems.

You will be working mostly with Banking and Financial services Sectors, identifying opportunities for revenue expansion within existing accounts.

About the Role:

The Field Account Manager role ensures and grows additional revenue opportunities via a total solution strategic approach within the book of business.

Your focus will be on developing existing customers in North, West and Central Africa region.

Responsibilities:

  1. Identify opportunities for revenue expansion within existing accounts.
  2. Work collaboratively with customers to introduce relevant solutions that enhance their operations.
  3. Engage in consultative discussions to showcase additional product capabilities and benefits.
  4. Manage customer roadmap retention plans/actions to ensure protection of base revenue.
  5. Develop a proactive engagement strategy to maximize customer retention and satisfaction.
  6. Act as a trusted advisor to customers, ensuring continuous alignment with their business objectives.
  7. Monitor customer usage and adoption, leveraging data to drive renewal conversations.

Requirements:

  1. Be fluent in French.
  2. Have a proven track record of meeting or exceeding sales targets.
  3. Experience in managing key customers and interacting with multiple stakeholders & departments.
  4. Possess excellent communication, networking and negotiation skills.
  5. Strong organizational and forecasting skills.
  6. Be able to effectively manage time and prioritize tasks.
  7. Be proficient in using CRM software and other sales-related tools.


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