Employee Onboarding Coordinator

5 days ago


Johannesburg, Gauteng, South Africa Energy at Work Full time
Job Summary

The Employee Onboarding Coordinator is a key member of our team at Energy at Work, responsible for ensuring seamless employee onboarding and utilization of our product.

Key Responsibilities
  • Develop and implement onboarding strategies to meet employee needs
  • Create customized plans for employee implementation
  • Educate employees on best practices to maximize product value
  • Deliver presentations and demos to promote effective product usage
  • Troubleshoot technical issues and provide timely resolutions
  • Respond to employee inquiries related to the product
  • Analyze employee feedback to inform product enhancements
Relationship Management

The Employee Onboarding Coordinator establishes strong relationships with employees by understanding their unique needs and preferences.

  • Develop a deep understanding of employee goals and objectives
  • Record employee implementation needs, requests, and questions
  • Communicate effectively with key stakeholders to drive successful outcomes
Customer Onboarding

The Employee Onboarding Coordinator facilitates the full onboarding process for all employees, including pre-activation communication, activation days, and continued support during the first three months of engagement.

  • Provide input to content and resources for employee education
  • Support employee education on product toolkit, capabilities, and best practices
  • Clearly communicate account setup requirements and expectations
  • Deliver activation and training days for employees


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