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Client Relationship Management Strategist
1 week ago
At Capitec Bank, we're committed to delivering exceptional banking experiences that empower our clients to take control of their financial lives.
About the RoleThis is an exciting opportunity for a seasoned CRM Architect to join our team and contribute to shaping the future of client engagement. As a key member of our organization, you will play a vital role in designing and implementing innovative solutions that drive meaningful connections with our clients.
Your expertise in data-driven approaches, systems integration, and customer-centric practices will enable you to support impactful programmes, campaigns, and prompts that drive measurable improvements in client relationship management.
The Ideal Candidate- Minimum 3+ years' experience in technical CRM roles, with a strong understanding of data modelling, selection, systems, and integration points.
- Experience working in Agile environments and leveraging stakeholder engagement and management principles.
We are looking for a highly motivated individual who shares our passion for delivering exceptional customer experiences and driving business growth through innovation.
