Customer Experience Coordinator

4 weeks ago


Benoni, Gauteng, South Africa beBee Professionals Full time
Customer Experience Coordinator

beBee Professionals is looking for a Customer Experience Coordinator to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, responding to inquiries, resolving complaints, and providing general administrative support.

The ideal candidate should have excellent communication and interpersonal skills, be highly organized, and have a strong customer service background. They should also have a good understanding of customer service principles and practices, as well as the ability to work independently and as part of a team.

Key Responsibilities:

Respond to customer inquiries in a timely and professional manner

Resolve customer complaints and provide solutions

Provide general administrative support

Maintain customer records

Monitor customer feedback

Ensure customer satisfaction

Follow up on customer inquiries

Qualifications:

Bachelor's degree in a related field

At least two years of customer service experience

Excellent communication and interpersonal skills

Strong customer service background

Ability to work independently and as part of a team

Good understanding of customer service principles and practices

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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