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Executive Director

2 weeks ago

Johannesburg, Gauteng, South Africa FNZ Full time
About the Role

We are seeking a highly experienced and skilled Operations Director to lead our Transfer Agency Operations team. As an Operations Director, you will be responsible for directing all designated Operational Pillars, operations teams, and locations to ensure end-to-end service delivery for Corporate/Retail Clients on behalf of FNZ.

Key Responsibilities:

  • Ensure effective change process from delivery through to implementation, ensuring changes are delivered effectively and compliantly.
  • Accountable for all service delivery being delivered to corporate clients, ensuring accuracy, compliance, and achievement of service standards.
  • Direct and lead the management of Transfer Agency Operations areas risk management, covering Control Attestation, Risk Event, and Breach Reporting.

About You

You will have extensive experience in operational management within the Wealth Management/Platform industry, with a strong understanding of platform industry propositions, from Retail Client to Asset Servicing delivery.

Key Qualifications:

  • Extensive Director level experience within the Platform industry.
  • Strong technical operational knowledge covering functions under role holders' remit.
  • Experience in senior management/director roles, client relationship management, and change management.
  • Knowledge of SA financial services and regulatory framework, risk/compliance policies, and processes for a financial services business.