Director of Middle East
4 days ago
Initiate International is a leading online gaming operator seeking a strategic and hands-on leader to drive operational excellence in customer support. As the Head of Customer Support, you will oversee first and second-line support operations, ensuring fast and effective issue resolution.
Key Responsibilities:- Lead, mentor, and develop a high-performing customer support team, fostering a culture of excellence and continuous improvement.
- Oversee and enhance first and second-line support operations, leveraging CRM systems, automation tools, and AI-driven solutions to optimise workflows.
- Develop and implement customer support strategies that improve response times, efficiency, and player satisfaction.
- Monitor key performance indicators (KPIs) and service level agreements (SLAs) to drive ongoing improvements.
We are looking for a seasoned customer support leader with 5 to 8 years' experience in a senior leadership role within iGaming, sports betting, or online entertainment. You should have a proven ability to lead and scale support teams in a high-volume, fast-paced environment.
The ideal candidate will have strong expertise in first and second-line support management, with a deep understanding of player needs and service optimisation. They will also have hands-on experience with CRM systems, automation tools, and data-driven service improvements.
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Senior Development Opportunity
3 days ago
Cape Town, Western Cape, South Africa Mpower People Solutions Full time**About Mpower People Solutions**We are a reputable engineering consultancy with nearly 75 years of expertise spanning Africa and the Middle East.
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Production Director
3 days ago
Cape Town, Western Cape, South Africa University of Fort Hare Full timeJob Title: Production DirectorAbout the RoleWe are seeking a skilled Production Director to lead our production team and drive operational excellence at the University of Fort Hare.Key ResponsibilitiesLead the development and implementation of production plans to meet customer specificationsAnalyze and optimize production processes to improve efficiency and...
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Regional Director
4 days ago
Cape Town, Western Cape, South Africa The Recruitment Guy (Pty) Ltd Full timeRole OverviewWe are looking for an experienced Regional Director to lead our operations in the Limpopo and North West regions.The successful candidate will have a strong background in general management, with expertise in sales, commercial functions, and multi-branch operations.They will be responsible for creating a regional strategy and operating plan,...
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Financial Operations Director
3 days ago
Cape Town, Western Cape, South Africa Network Recruitment - Finance Corporate Full timeNetwork Recruitment - Finance Corporate is seeking a highly skilled and experienced Financial Operations Director to join their team. This is an exciting opportunity for a self-driven and motivated individual to add value to the company's division based in Johannesburg East.Duties & ResponsibilitiesDisplay people leadership by identifying and managing...
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Director: Corporate Legal Advisory Services
3 days ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeJob title : Director: Corporate Legal Advisory Services (DOTP 26/2025)Job Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Job Purpose To strategically enable, manage and oversee the provision of corporate legal advisory services. Minimum Requirements A legal qualification at...
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Senior Mechanical Engineer Role
2 days ago
Cape Town, Western Cape, South Africa Mpower People Solutions Full timeMpower People Solutions is an engineering consultancy with a rich history of delivering high-quality projects across Africa and the Middle East.About the JobWe are seeking a skilled Senior Mechanical Engineer to join our team and contribute to our mission of driving technical excellence.Key ResponsibilitiesDevelop conceptual designs for Mechanical Building...
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Director: Spatial Planning
3 days ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeJob title : Director: Spatial Planning (EADP 02/2025)Job Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Job Purpose To lead and manage, effectively and efficiently, the provincial spatial planning function. This includes ensuring the effective strategic coordination of provincial &...
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Cape Town, Western Cape, South Africa Western Cape Government Full timeJob title : Director: Transversal Work Organisation Capacity Enablement (DOTP 01/2025)Job Location : Western Cape, Cape TownDeadline : March 25, 2025Quick Recommended LinksJobs by Location Job by industries Job Purpose The Western Cape Government (WCG) has an exciting employment opportunity for a suitable individual who has a passion for serving...
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Operations Manager
1 week ago
Cape Town, Western Cape, South Africa Excellerate Full timeDON'T JUST IMAGINE THE FUTURE OF WORK—CREATE ITCareers at CBRE Excellerate combine the support and resources of a global powerhouse where an entrepreneurial mind-set is encouraged.We are the market leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we create solutions for...
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CONSULTING MANAGER
4 weeks ago
Cape Town, Western Cape, South Africa HR Genie Full timeCONSULTING MANAGER (Transport | Infrastructure: Middle East & Africa) - Cape Town, Western Cape, SAHighly Competitive Package on OfferGlobal Strategic Management Consulting Firm is currently recruiting within their team of Transport Consulting Specialists.You are an energetic problem-solver, who is open-minded, with multi-perspective views on international...
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CONSULTING MANAGER
1 week ago
Cape Town, Western Cape, South Africa HR Genie Full timeCONSULTING MANAGER (Transport | Infrastructure: Middle East & Africa) - Cape Town, Western Cape, SA Highly Competitive Package on Offer Global Strategic Management Consulting Firm is currently recruiting within their team of Transport Consulting Specialists. You are an energetic problem-solver, who is open-minded, with multi-perspective views on...
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Director: Economic Development Integration
3 weeks ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeJob title : Director: Economic Development Integration (DEDAT 07/2025)Job Location : Western Cape, Cape TownDeadline : March 27, 2025Quick Recommended LinksJobs by Location Job by industries Job Purpose The Department of Economic Development and Tourism,Western Cape Government, has an exciting employment opportunity for a suitably qualified and...
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Middle Office Administration Director
6 days ago
Cape Town, Western Cape, South Africa Apex Group Full timeJoining the Apex Group means becoming part of a dynamic team that has successfully delivered on an unprecedented growth and transformation journey. Our business is represented by over 13,000 employees across 112 offices worldwide, providing cross-jurisdictional services.We are now seeking a highly skilled and experienced professional to lead our Trade...
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Senior QA Automation Expert
3 days ago
Cape Town, Western Cape, South Africa Apaya Full timeJob OverviewThis is an exciting opportunity to join Apaya's mission to become the largest commerce automation platform across the Middle East and Africa, fueling e-commerce growth and financial inclusion.Key Skills and QualificationsMinimum 3 years of proven experience in test automation using C# for both API and UI applications.Proficiency with cloud...
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Public Housing Upgrades and Operations Director
8 hours ago
Cape Town, Western Cape, South Africa Ayanda Mbanga Communications Full time**Job Overview:**Ayanda Mbanga Communications is seeking a highly skilled and experienced Public Housing Upgrades and Operations Director to join our team.The successful candidate will be responsible for managing and controlling the four Maintenance Regions, Computerised Maintenance Management, Finance and Administration, Asset Management and Projects, Risk...
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Test Automation Engineer Leader
3 days ago
Cape Town, Western Cape, South Africa Apaya Full timeAbout Our TeamWe're a hybrid business with hubs in Cape Town, Dubai, and London, offering world-class payment experiences regardless of size or location.Our MissionTo become the operating system for digital commerce in the Middle East and Africa.We empower merchants to build complex payment workflows effortlessly through our 'no-code' tools, contributing to...
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Financial Analyst Leader
1 day ago
Cape Town, Western Cape, South Africa M&C Saatchi Full timeCompany OverviewM+C Saatchi Group is a creative company that connects specialist expertise, fuelled by data, technology, and culture, to help clients navigate, create, and lead meaningful change. The Group operates across five core divisions: Connected Creativity, Passion Marketing, Global & Social Issues, Brand, Experience & Innovation, and Performance...
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Director: Economic Development Integration
5 days ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeDirector: Economic Development Integration (DEDAT 07/2025)DetailsClosing Date: 2025/03/03Reference Number: WCG Tracking Number: DEDAT 07/2025Job Title: Director: Economic Development Integration (DEDAT 07/2025)Department: Department of Economic Development and TourismSalary level: 13Job Type: PermanentLocation: Cape Town, Western Cape, South AfricaJob...
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Enterprise Banking Director
6 days ago
Cape Town, Western Cape, South Africa Standard Bank of South Africa Limited Full timeJob OverviewStandard Bank of South Africa Limited is looking for an experienced Enterprise Banking Director to join our team. As an Enterprise Banking Director, you will be responsible for leading and managing the Enterprise Direct capability in a Province, delivering the Provincial Enterprise Direct capability value proposition for Enterprise Direct. You...
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Director: Economic Development Integration
1 hour ago
Cape Town, Western Cape, South Africa Western Cape Government Full timeDirector: Economic Development Integration (DEDAT 07/2025)DetailsClosing Date: 2025/03/03Reference Number: WCG241211-1Tracking Number: DEDAT 07/2025Job Title: Director: Economic Development Integration (DEDAT 07/2025)Department: Department of Economic Development and TourismSalary level: 13Job Type: PermanentLocation: Cape Town, Western Cape, South AfricaJob...