Bookstore Team Member

4 days ago


Cape Town, Western Cape, South Africa J.A.Z Recruitment Full time

Join our dynamic team at J.A.Z Recruitment as a Bookseller and be part of our mission to deliver exceptional customer service and drive sales growth. As a key member of our sales team, you will have the opportunity to develop your skills and knowledge, working with a talented and dedicated team.

About the Role:

This is an exciting opportunity for a sales-focused individual to join our bookstore team. As a Bookseller, you will be responsible for managing stock, providing excellent customer service, and driving sales growth through effective sales and marketing techniques.

Main Responsibilities:
  • Customer Service: Offer assistance to every customer entering the store with a friendly and positive attitude.
  • Housekeeping: Maintain a clean and tidy store environment.
  • Merchandising: Ensure attractive and eye-catching window displays and in-store displays.
  • Stock Management: Assist in measuring and controlling shrinkage.
  • Security: Be alert and aware of potential shoplifters.
  • Book Knowledge: Continuously build your knowledge of books in the store.
  • Sales and Upselling: Build relationships with potential customers, upselling and cross-selling products to increase sales.
  • Admin and Control: Handle cash-ups, credit card checks, wage payouts, shortage reports, supplier payouts, attendance registers, email communication, gift vouchers, etc.

Requirements:

  • Fully bilingual
  • Neat and well-presented appearance
  • Above average communication skills
  • Positive and friendly attitude
  • Knowledge of books and willingness to learn
  • Sales skills
  • High level of computer literacy
  • Physically strong and fit
  • Ability to work well under pressure
  • Good follow-through and commitment
  • Ability to work well with a team
  • Prepared to work long hours and alternate weekends

We offer a comprehensive training program, opportunities for career advancement, and a competitive benefits package.



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