Operational Efficiency Expert
3 days ago
Indsafri is seeking an Operational Efficiency Expert to join our team. In this role, you will be responsible for analyzing and improving operational processes to enhance efficiency and customer experience.
The ideal candidate will have a strong background in business process modelling, data analysis, and system development lifecycle (SDLC). They will also have experience with system integration technologies, database management, and SQL.
Key Responsibilities:
- Analyzing operational processes to identify areas for improvement.
- Designing and implementing process improvements to enhance operational efficiency and customer experience.
- Collaborating with business and IT stakeholders to gather and document business requirements.
- Translating business needs into technical specifications.
Qualifications and Experience:
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Minimum of 3-5 years of experience in a Business Analyst role within the banking or financial services sector.
- Strong knowledge of business process modelling, data analysis, and system development lifecycle (SDLC).
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