Financial Services Professional
6 days ago
Job Summary
The Development Bank Of Southern Africa (DBSA) is seeking a skilled Banking Operations Specialist to join our team. As a key member of our operations department, you will be responsible for conducting transactions with speed, accuracy, and efficiency, meeting or exceeding service quality standards while safeguarding bank assets assigned to them.
This role contributes to the bank's growth by promoting and cross-selling bank products and services. You will work closely with our sales team to identify opportunities to promote and sell our products and services to customers.
Key Responsibilities
- Receives, pays out cash, handles negotiable items, loan payments, deposits, withdrawals, and transfers.
- Sets up, closes, and balances teller stations.
- Records sales of monetary instruments.
- Maintains neat and well-stocked teller areas.
- Cross-sells bank products and services.
- Follows limits established for protection of customer accounts and bank safety and soundness.
- Adheres to bank policies and procedures.
- Assists with balancing Vault, ATM, Night Drop, Coin Machine as assigned.
- Assists with proper scanning of bank documents and proof work.
- Exercises judgment when applying holds and making check cashing decisions.
- Cross-trains to be available to open basic new consumer accounts.
- Adheres to work schedules.
Requirements
- Mental alertness and adaptability to office and field area work routines.
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