Financial Services Representative

6 days ago


Pretoria, Gauteng, South Africa BetterSure Financial Consultants Full time

BetterSure Financial Consultants is committed to providing excellent client service through its team of dedicated professionals. As a Life Claims Consultant, you will play a critical role in managing life insurance claims and ensuring smooth and empathetic claims resolution.

Key Responsibilities:

  • Process and manage life insurance claims efficiently, accurately, and in compliance with regulatory requirements.
  • Engage with clients, beneficiaries, and service providers to ensure seamless claims resolution while maintaining client trust and satisfaction.
  • Collaborate with the Claims Manager and other team members to ensure alignment and consistency in claims handling.

Requirements:

  • Matric Certificate.
  • RE5.
  • NQF5 Wealth Management.
  • A tertiary qualification in Insurance, Business Administration, or a related field is advantageous.
  • Relevant certifications in life insurance or claims processing are preferred.

Preferred Experience:

  • At least 2 years of experience in life insurance claims processing or a related role.
  • Experience in the insurance or financial services industry is essential.

Desirable Skills and Attributes:

  • Strong knowledge of life insurance products and claims processes.
  • Excellent communication and interpersonal skills, with the ability to engage empathetically with clients and beneficiaries.
  • Proficiency in Microsoft Office and claims management systems.
  • High level of attention to detail and accuracy.
  • Strong analytical and problem-solving abilities.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Ability to work effectively under pressure and manage multiple tasks simultaneously.


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