Quality Assurance Manager Lead

4 days ago


Johannesburg, Gauteng, South Africa Rite Recruitment Full time
Job Overview

Rite Recruitment is seeking a highly skilled Quality Assurance Manager Lead to join our team. In this role, you will be responsible for overseeing the Quality Control Department and ensuring that all products meet the highest standards of quality and safety.

Key Responsibilities
  • Lead and manage the QC team, ensuring effective training, allocation, and recruitment of staff.
  • Build a competent team capable of covering all relevant QC functions.

Monitoring Quality & Food Safety Operations Protocols
  • Communicate product non-conformances to operations and ensure effective response to process controls.
  • Ensure NCRs are raised, monitored, and resolved promptly, with a focus on reducing non-conformance trends.
  • Regularly review and update food safety and quality protocols, enforcing compliance through data analysis and trend reporting.

Authorize Positive Release of Conforming Products
  • Oversee in collaboration with the Technical manager, tests and results to ensure products meet specifications and requirements.
  • Investigate non-conformances and ensure corrective actions, including retests, are conducted as needed.

Supplier Compliance
  • Review incoming inspection records and Certificates of Analysis (COAs) to verify supplier compliance with Finlar and customer requirements.
  • Identify and trend supplier non-conformances and issue quality alerts as necessary.

Housekeeping & Occupational Health and Safety (OHS)
  • Maintain high housekeeping standards through routine inspections and recordkeeping.
  • Ensure optimum safety standards, with no disabling injuries.

Customer Complaints
  • Investigate and resolve customer complaints, ensuring root causes are identified and corrective actions are implemented.
  • Trend outstanding action plans related to complaints and report progress to relevant personnel.

Audit Preparations & Conduct
  • Verify and monitor QC records, ensuring all documentation is complete and accessible for audits.
  • Close non-conformance actions identified in prior audits and ensure the plant is audit-ready in collaboration with the Technical Manager.


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