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SAP Solutions Expert

2 months ago

Johannesburg, Gauteng, South Africa SAP Full time

About the Role

We are seeking a highly skilled Senior Business Solutions Specialist to join our team at SAP. As a Senior Business Solutions Specialist, you will be responsible for leading solution requirements for the account team by identifying, qualifying, and demonstrating how SAP can provide the best solution to achieve their business outcomes.

Key Responsibilities

  • Engage with customers early in the sales cycle by matching customer needs and vision to SAP solutions and qualifying the opportunity against a probability of success.
  • Manage the business process discovery to provide a foundation for the solution recommendations and support the business capability mapping, technical discoveries, and the case for change.
  • Support new sales and adoption by providing solution-specific expertise and competitive differentiation.
  • Provide expertise to the account team and to the development of the account strategy.
  • Contribute to creation of overall theme and competitive differentiation (value wedges) and execute dry runs.
  • Engage customers through impactful storytelling.
  • Provide answers to customer / internal SAP team inquiries concerning solution topics focusing on driving customer success and business outcomes.
  • Embrace consistent messaging and employ digital assets in all customer engagements, including recorded demos, presentations, microsites, and other reusable content.

Customer Lifecycle Engagement

  • Effectively transition the deal to on-boarding teams / partner / Field Services.
  • Drive adoption by continuing to sell the vision and impact of SAP's solutions post-selection.
  • Provide expertise through the customers' successful deployments and realization of value, as required.
  • Build knowledge across the customer lifecycle.
  • Expand the SAP footprint by showing how other SAP solutions can be leveraged to address other areas of their business.

Requirements

  • Professional experience with large, multi-national software/IT organizations and with a demonstrated expertise of at least one solution segment / Line of Business (LoB).
  • SAP product experience and/or relevant solutions / Line of Business experience.
  • Working knowledge of Cloud in the Business-to-Business (B2B) environment.
  • Working knowledge of Cloud, Hosted Services, and SAAS (software as a service)/ PAAS (platform as a service)/ IAAS (Infrastructure as a service) models, cloud-based commerce/ business networks.
  • Proven track record of success in the selected solution/ Line of Business area.
  • Ability to engage through storytelling.
  • Fluency in English. Any other language is an asset.
  • Fluency in the language of local markets desirable.

About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We Win with Inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.