Access and Assessment Coordinator

Job Summary

BC Housing is seeking a highly skilled and experienced Access and Assessment Administrator to join our team. As a key member of our Homelessness and Supportive Housing Programs team, you will play a critical role in planning and developing various programs and projects, coordinating outreach services and tenant relocation, and administering the Coordinated Access and Assessment (CAA) system.

Key Responsibilities

• Develop and implement programs and projects to address homelessness and supportive housing needs in assigned regions
• Coordinate outreach services and tenant relocation for assigned projects
• Administer the CAA system to provide a common assessment and single point of entry for people experiencing homelessness
• Develop strong relationships with operations staff, non-profit partners, community agencies, government departments, health authorities, and tenant groups to plan, develop, implement, and evaluate assigned projects and initiatives
• Provide support to analyze, negotiate, and manage contracts and budgets
• Develop presentations and workshops with confidence in public speaking
• Organize and coordinate the administration of programs and projects by managing data collection and reporting processes

Requirements

• Bachelor's degree in community development, social sciences, or other relevant field
• Considerable experience in working with a diverse tenant base, non-profit agencies, and homeless service organizations with a focus on delivering support systems for vulnerable individuals and addressing community demands
• Or an equivalent combination of education, training, and experience acceptable to the employer
• Sound knowledge of current social issues such as homelessness, mental illness, drug addiction, domestic violence, child protection, and ageing
• Considerable knowledge and understanding of the principles and processes of streamlining and integrating access into housing
• Considerable knowledge and understanding of housing models such as Housing First and Psycho-Social Rehabilitation
• Sound knowledge and understanding of the role of non-profit societies and other community organizations in providing safe housing for vulnerable people
• Strong negotiation, mediation, and conflict resolution skills
• Excellent analytical and problem-solving skills
• Excellent skills with computer applications and software including the CAA System, MS Word, Excel, PowerPoint, and Outlook
• Ability to learn and understand BC Housing's housing policies and programs and housing management practices
• Ability to seek out opportunities to partner with non-profit housing providers and other agencies and maximize resources for the benefit of improving coordination for access into housing
• Ability to develop presentations and workshops with confidence in public speaking
• Ability to provide support to analyze, negotiate, and manage contracts and budgets
• Ability to summarize and explain the value and workings of housing programs
• Ability to organize and coordinate the administration of programs and projects by managing data collection and reporting processes

What We Offer

BC Housing offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.