Access and Assessment Coordinator

1 month ago


Grahamstown, Eastern Cape, South Africa BC Housing Full time
POSITION SUMMARY

As a key member of the BC Housing team, the Access & Assessment Administrator plays a vital role in planning and developing various Homelessness and Supportive Housing Programs in the assigned region. This position coordinates the implementation of assigned programs and projects, including consulting with stakeholders and service providers to ensure effective delivery of support systems for vulnerable individuals.

CANDIDATE PROFILE

The successful candidate will have the following:

  • Bachelor's degree in community development, social sciences or other relevant field.
  • Considerable experience in working with a diverse tenant base, Non-Profit agencies, and homeless service organizations with a focus on delivering support systems for vulnerable individuals and addressing community demands.
  • Or an equivalent combination of education, training and experience acceptable to the employer.
KEY RESPONSIBILITIES

The Access & Assessment Administrator will be responsible for:

  • Coordinating outreach services and tenant relocation for assigned projects.
  • Administering the Coordinated Access and Assessment (CAA) system within the assigned region to provide a common assessment and a single point of entry for people who are experiencing homelessness.
  • Developing strong relationships with Operations staff, Non-Profit partners, community agencies, government departments, health authorities and tenant groups to plan, develop, implement, and evaluate assigned projects and initiatives.
  • Providing support to analyze, negotiate and manage contracts and budgets.
  • Summarizing and explaining the value and workings of housing programs.
  • Organizing and coordinating the administration of programs and projects by managing data collection and reporting processes.
REQUIREMENTS

The successful candidate will have:

  • Sound knowledge of current social issues such as homelessness, mental illness, drug addiction, domestic violence, child protection and ageing.
  • Considerable knowledge and understanding of the principles and processes of streamlining and integrating access into housing.
  • Considerable knowledge and understanding of housing models such as Housing First, and Psycho-Social Rehabilitation.
  • Sound knowledge and understanding of the role of non-profit societies and other community organizations in providing safe housing for vulnerable people.
  • Strong negotiation, mediation and conflict resolution skills.
  • Excellent analytical and problem-solving skills.
  • Excellent skills with computer applications and software including the CAA System, MS Word, Excel, PowerPoint, and Outlook.
  • Ability to learn and understand BC Housing's housing policies and programs and housing management practices.
  • Ability to seek out opportunities to partner with non-profit housing providers and other agencies and maximize resources for the benefit of improving coordination for access into housing.
  • Ability to develop presentations and workshops with confidence in public speaking.
WORKING CONDITIONS

The Access & Assessment Administrator will work in a fast-paced environment with multiple priorities and deadlines. The position requires the ability to work periodic evenings and weekends, with transportation arrangements meeting the operational requirements of the position.



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