Claims Service Consultant: Motor Glass Specialist

6 days ago


Johannesburg, Gauteng, South Africa Santam Insurance Full time

Santam Insurance is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company with a strong presence in emerging markets.

As a Claims Service Consultant: Motor Glass, you will be the liaison between our company and its current customers and brokers. You will manage customer motor glass claims, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior.

The successful candidate will have excellent telephone and interpersonal skills, be proactive and use initiative in solving problems, and conduct oneself in a professional manner. They will work effectively in a team and have excellent organizational skills, multitasking and time-management skills, with the ability to prioritize tasks.

You will attend educational seminars to improve knowledge and performance level and meet personal/team qualitative and quantitative targets. Driving Santam online platforms is also a key aspect of this role.

To be considered for this position, you must have a minimum Matric qualification, be computer literate with Microsoft Office and internet skills, and have previous experience in call-centre or customer service roles.



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